What a terrible place. We booked a room online and were within 2 minutes of arrival, guy called with terrible English and said room flooded and canceled our reservation!
We showed up as we were just around the corner. The counter attendant obviously lives there as it smelled horrible.
Refused to show me room, refused to address why he personally cancelled reservation. Remind you he said room flooded...yea right! He kept saying he refused to sell me the room, English was not his first language!
Finally he admitted someone else called and said they would pay MORE MONEY! My reservation is cancelled now get out!
He totally lied, I stopped next door at the next hotel same parking lot, was told this was routine treatment by the previous establishment!
ROYAL INN-save your time and money!
FYI we were in town and U2 was performing, this was nothing but about charging fees for a room! Royal Inn advertised a rate that was false!
We ended up sleeping in our car in South San Fran because no other rooms were available within 75 miles!More