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Holiday Inn San Francisco - Intl Airport
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Savings alert! 16% below average rates

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Savings alert! 26% below average rates

The price you found is 26% lower than this hotel's average rate of US$ 222/night.

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Certificate of Excellence
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Savings alert! 32% below average rates

The price you found is 32% lower than this hotel's average rate of US$ 242/night.

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Reviews (738)
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All reviewshoulihan's restaurantclose to the airportstayed at the holiday innsan franciscoking roomshort staydefinitely stay here againone night staybed was comfortableearly flightgreat customer servicefree shuttleihopplanebayairlinecostco
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32 - 37 of 738 reviews
Reviewed 1 December 2017

This is an average hotel. There are so many more in SF that you could stay at for the same price or value. The front desk messed my bill up. I talked to them twice about it and it was not fixed. I don't know why it was so complicated to split the bill between two people. The rooms are old. The bathroom smelled like the air vent was burning. The walls were scratched etc. Room service did not come 2/3 days I stayed. I had to go ask the front desk to send them. Upon checkout day I asked for a late arrival which was accommodated at 1pm. However, two different housekeeping people knocked ( at 12 pm) TWICE asking me what time I was leaving. Terrible communication between the front desk and housekeeping. The remote in the room would take like 5-10 seconds to change the channel. (Very annoying) The location is great if you need something by the hotel. It is a five minute drive. That was the only plus. I would not stay here again.

  • Stayed: November 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this reviewResponded 4 December 2017

Hello Jennifer R,

Thank you for taking the time to write your review.
We apologize that your recent stay did not meet expectation.
We appreciate all your comments and will share these with our team so that we can continue to improve.
Perhaps when you return to the area you could give us another chance to provide a better experience.
Thank you again for taking the time to write your review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2017

Holiday Inn SFO is in a great location when traveling from the San Francisco Airport. Close to long-term parking and/or off-site parking lots.

Room was surprisingly pleasant and quiet.

Food in Houlihan's Pub was okay when in a pinch.

Staff was friendly and helpful.

Overall a good value.

Will stay again when the need arises.

  • Stayed: November 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank cwcharacters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this reviewResponded 4 December 2017

Hello cwcharacters,

Thank you for your positive review.
We appreciate all you kind words regarding our staff, quiet rooms, value and location.
We apologize that our made from scratch Houlihan's Restaurant did not exceed expectation.
We look forward to your return in the near future.
Thank you again for sharing all your thoughts.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2017 via mobile

Stayed here for 2 nights with my family since it is affordable and with breakfast included. The breafast is nothing fancy but somehow they have different varietes unlike the nearby crowne and hyatt that doesn't have breakfast along with the room. Room was clean which is important, good lighting in the bathroom.

Stayed: November 2017, travelled with family
Thank kimitalye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this reviewResponded 24 November 2017

Hello Kimitalye,

Thank you for taking the time to write your review.
We are glad that you found our hotel affordable and clean.
We truly appreciate your kind recommendation.
Thank you again for taking the time to write your review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

This hotel is in a great location close to the airport and a short drive from San Francisco where we spent the evening. We got a great last-minute price but unfortunately had to pay for parking. The room was great, spacious and well appointed. The bed was very comfortable. Lighting was a bit too bright for my liking, I like to have soft, ambient light for night-time so I always bring battery-operated candles for times like these. The only real problem was that the bath valve was broken so I had to fill up the tub with water from the shower. Otherwise the room was perfect.

Stayed: November 2017, travelled on business
Review collected in partnership with this hotel
Thank Lynn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this reviewResponded 15 November 2017

Hello Lynn J,

Thank you for your positive review.
We appreciate all your kind words regarding our location and spacious well appointed guest rooms.
Your comment regarding the bathtub valve has been shared with our engineering team.
We are very pleased that you enjoyed your stay with us.
Thank you again for taking the time to write your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017 via mobile

Great front desk staff! Very helpful and friendly! Room was a bit dark but clean. Room wasn't totally cleaned when I arrived but front desk took immediate action to fix that. Bathroom was clean and has an abundance of towels and other amenities. The breakfast area seemed cramped and was limited to the lobby, at least it seemed that way. It is very reasonably priced for an airport hotel and accommodates families and solo travelers.

Stayed: November 2017, travelled on business
Thank Jack50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this reviewResponded 14 November 2017

Hello Jack50,

Thank you for your positive review.
We appreciate all you kind words regarding our staff and overall value.
We are glad that our staff was able to take immediate action to resolve your room issue.
Thank you again for taking the time to write your review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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