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“Good base for visiting San Fran with a car”

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Residence Inn San Francisco Airport/Oyster Point Waterfront
Certificate of Excellence
Reviewed 15 July 2017

Stayed here as part of our California tour and chose this hotel for its price, free parking, in room kitchen, free breakfast and occasional free dinner. Reviewed other options closer to town and could not find all of these benefits.
Yes it is further away from most of the other airport hotels near an office park that seems to be rapidly expanding so more local dining options may also soon appear. Hotel is convenient on/off for highway into town or airport. Highway and railway tracks are right across the parking lot and very noticeable, so front facing room may have constant background noise. I was lucky to be upgraded to water facing view and I would only slightly hear the occasional train.
Got the single room bed and the teenagers slept on the sofa bed. A little tight, but we managed easily. Windows do open so you can get fresh air or the air conditioning was very effective and relatively quiet. Appliances all worked well and they provide dishwasher powder.
Hotel has a basketball net so you can borrow a ball to stretch out, gym also has windows that open to get fresh air while working out.
Breakfast was good with plenty of choices. The breakfast area does get packed at times, so try to get there early if you like a relaxing breakfast.
No issues with room to room noise transfer. The room has light switches with auto sensors, but only the one leading to bathroom would seem to turn on by itself. Would have liked to have an instruction sheet on how to turn off that feature as night time bathroom visits woke up others.

Room Tip: Obviously a bay view would be quieter, if possible.
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  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank The_Dudes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM SFO Oyster P... M, General Manager at Residence Inn San Francisco Airport/Oyster Point Waterfront, responded to this reviewResponded 24 July 2017

The_Dudes,

Thank you for your feed back. We appreciate your patronage to our hotel during your visit to the area.

Regards,
ESB, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7 - 11 of 324 reviews

Reviewed 13 July 2017 via mobile

We had a wonderful experience at this Residence Inn. The front desk staff was kind and knowledgable about the surrounding area. The housekeeper was wonderful and allowed my kids to nap and returned later. I plan to stay at more Residence Inns in the future because of this experience.

Stayed: July 2017, travelled with family
Thank Tenisha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM SFO Oyster P... M, General Manager at Residence Inn San Francisco Airport/Oyster Point Waterfront, responded to this reviewResponded 24 July 2017

Tenisha B,

Thank you. We are delighted you had a great experience with us and enjoy the Residence Inn hotel brand.

Regards,
ESB, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2017 via mobile

My family and arrived for a one night stay at the Oyster Point Residence Inn after a day in San Francisco. We were directed by the staff to park our RV behind the north-west building. We inquired as to its safety and we're told there were security cameras and their security staff to watch it. My husband went down at 2 am to check on it, and all seemed fine. When the 8 of us were ready to leave the next morning, we found one of our 4 bikes had been literally CUT OFF the back of our rig. In that we still had 2 weeks of travel ahead of us, and it was MY bike that had been stolen, I was rather disheartened when the manager and staff did NOTHING. They did not comp our rooms, however, they gave us a small discount. I mean a VERY small discount. When we returned home, we received a letter barely apologizing for the theft. We have been Marriott people for 30 years. Not very happy with this situation. Not happy with the facility, the staff at the location, nor Marriott. Beware of this location!!

Stayed: June 2017, travelled with family
Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel S, Manager at Residence Inn San Francisco Airport/Oyster Point Waterfront, responded to this reviewResponded 13 July 2017

Good Day Lisa G,

Thank you for the feedback about your recent stay. We are sorry to hear that you feel we didn't do enough to rectify your challenge. We take the safety and security of our guests and their belongings seriously and I know the matter you described is being investigated.

Regards,

Rachel S.

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Reviewed 11 July 2017

A good hotel for our business trip. Close to work and the airport. Walkable to other hotels and to local restaurants. Nice walking path outside near hotel. Nice views. A decent breakfast and evening happy hour.

  • Stayed: June 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank MarkPurdue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM SFO Oyster P... M, General Manager at Residence Inn San Francisco Airport/Oyster Point Waterfront, responded to this reviewResponded 12 July 2017

MarkPurdue,

Thank you for your feedback. We are glad you had a good experience while staying with us.

Regards,
ESB, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2017

Wonderful views, asked for room overlooking the bay - staff more than pleased to provide. Clean, quiet and excellent breakfast. Great free transportation to downtown SF. Thank you for a wonderful stay.

Room Tip: A view of the bay.
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  • Stayed: June 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM SFO Oyster P... M, General Manager at Residence Inn San Francisco Airport/Oyster Point Waterfront, responded to this reviewResponded 10 July 2017

Brian M.

Thank you for the great feedback. We are delighted you enjoyed your stay with us.

Regards,
ESB, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn San Francisco Airport/Oyster Point Waterfront

Address: 1350 Veterans Blvd, South San Francisco, CA 94080-1954
Region: United States > California > South San Francisco
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in South San Francisco
Price Range: ₹ 9,770 - ₹ 24,039 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Francisco Airport/Oyster Point Waterfront 3*
Number of rooms: 152
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Also Known As:
Residence Inn San Francisco Airport/Oyster Point Waterfront Hotel
Residence Inn South San Francisco
South San Francisco Residence Inn

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