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“Older style hotel”

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Best Western Plus Grosvenor Airport Hotel
Certificate of Excellence
GreenLeadersBronze level
Reviewed 4 weeks ago

We had a trip planned for the SF Zoo on monday and decided to stay here on sunday because it was closest BW. Older style hotel, 60's or 70's, but we enjoyed our stay. Restaurant food was surprisingly good.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank frankibarra1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this reviewResponded 4 weeks ago

Thanks Frank - we appreciate your feedback! Jim McGuire, GM

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13 - 17 of 2,086 reviews

Reviewed 4 weeks ago

Arriving on a Sunday night, I found there was a line to check-in. I got a bit anxious about how long it might take. Well, the young man at the desk took care of ALL of us very quickly! It was the fastest check-in I ever experienced at any hotel! There was even a "snack bag" waiting for those of us who had to leave before breakfast was served!

Stayed: October 2017
Thank artist-on-a-holiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this reviewResponded 4 weeks ago

Hello and thanks a lot for your great comments on your recent stay and check-in experience. We appreciate your feedback! Please come back again soon!
Jim McGuire, General Manager

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Reviewed 4 weeks ago

Beautiful hotel with its own restaurant and large, comfortable bar adjacent to its gorgeous lobby. The staff were very helpful. Our rooms were spacious and well appointed, and the bed and furniture comfortable. I liked having a good sized desktop with multiple device plugins and ergonomic armchair for working on my computer. Blackout curtains and insulation between rooms helped facilitate sleep. Free, complete American style breakfast with freshly cut fruit and many hot and cold choices, steamed rice for Asian guests, and real plates, glasses and utensils in their very accommodating restaurant. The bathroom was gleaming with marble surfaces, new fixtures and modern shower-tub.

  • Stayed: September 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank dianamanch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this reviewResponded 4 weeks ago

Diana, thank you very much for your wonderful comments on our hotel and your recent stay! It sounds like you took advantage of our facility - and we appreciate your great feedback! We look forward to your return visit! Thank you again! Jim McGuire, GM

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Reviewed 4 weeks ago

Always excellent! Service, location and rooms are super!!! I have never been disappointed in over 12 years of visiting this hotel! The breakfast is so great. Lots of options on their hot buffet with a few extras that make it really enjoyable. The desk agents are ALL incredible. They are proactive in their efforts to ensure all of our needs were met! Love this hotel!!!

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 88darbys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this reviewResponded 4 weeks ago

Wow, thanks so much for your great comments regarding your recent stay with us! Also, thank you very much for your continued support over the years, we are very thankful for happy guests like you! See you again soon! Jim McGuire, GM

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Reviewed 4 weeks ago

Very well worth the value. Absolutely recommend this hotel to all those looking for a place to stay within great distance to the city and all it's attractions. Great staff! Clean & welcoming hotel with a good size parking lot.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 89yesican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this reviewResponded 4 weeks ago

Thank you so much! We appreciate your feedback! Jim McGuire, GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Grosvenor Airport Hotel

Address: 380 S Airport Blvd, South San Francisco, CA 94080-6704
Phone Number:
Region: United States > California > South San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in South San Francisco
#3 Family Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#4 Romantic Hotel in South San Francisco
Price Range: ₹ 6,345 - ₹ 14,804 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Grosvenor Airport Hotel 3*
Number of rooms: 206
Official Description (provided by the hotel):
Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more   less 
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Also Known As:
Best Western South San Francisco
South San Francisco Best Western

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