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Reviews (948)
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All reviewsembassy suites next doorsan franciscofree parkingcomfortable bedsshuttle servicethe breakfast areaunion squarewould definitely stay here againeasy accessbusiness centervery nice hotelfree breakfastother hotelshot breakfastnice stayfront desk staffminute drive
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64 - 69 of 948 reviews
Reviewed 1 January 2018

This hotel was a great value for the proximity to the airport. Newly remodeled or built, the rooms were clean and the staff was friendly and helpful. They promptly sent my daughter's cell phone she left in the room to our home address. Much appreciated their response to this stressful situation.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2017 via mobile

The hotel is conveniently located with easy access to and from 101 but it is not so close that there is traffic noise. The rooms are fairly spacious with enough chairs and table space. Unlike the Embassy Suites next door, there is free parking. The breakfast is free and is excellent, running from 6-10 am. Hot food as well as waffles, cereal, bagels etc. There is plenty of seating and the staff keeps up the breakfast area nicely. The room cost is slightly higher than others nearby but it is worth it. You might need a car to get around although there is a shopping area about 3/4 mile away. Front desk people are friendly and helpful. Only a few negatives. The worst is the parking. I suspect that many guests of the next door hotel that charge for parking instead park in this hotel’s lot. However there is on street parking very close so even at a peak occupancy period we could find parking. The fitness area is fine with a couple of ellipticals and treadmills but no weight machines Or nautilus. If they ever remodel the area they should increase the size of that room. Housekeeping is generally good but they missed a couple of things in my room and in my daughters room.
For future visits to SF this hotel will be at the top of our list

Stayed: December 2017, travelled with family
Thank The_wandering_eyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2017 via mobile

We stayed here pre and post vacation. Great service and clean rooms. Nightly reception with snacks and two free drinks. Nice free daily breakfast that offers something for everyone. Shuttle two and from airport is very convenient. Would highly recommend this hotel. Great stay!

Stayed: December 2017, travelled as a couple
Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnSFO, General Manager at Hampton Inn San Francisco-Airport, responded to this reviewResponded 30 December 2017

Hello Micael R

Thank you so much for your stay with our hotel and very happy to see that you have enjoyed your stay with us.

We are looking forward to serve you again. Happy 2018
BJ Patel
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2017

This hotel is in a great location the lobby and rooms are very clean. The breakfast was great and a nice variety of food, I would definitely stay here again. next to the freeway and lots of restaurants near with a a shuttle to the airport that we did not use as we had a car. complimentary holiday cookies that we loved.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank marioaV8057IU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnSFO, General Manager at Hampton Inn San Francisco-Airport, responded to this reviewResponded 30 December 2017

Hello MarrioaV8057

Thank you so much for your stay with us and we are so happy to see you have enjoyed your stay with our hotel. And than you for letting other know as well about the bunch of restaurant are near by our hotel on Grand Ave, lots of guest will appreciate this recommendation

Thank you again and have a great 2018

BJ Patel
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2017

I found everything to be exactly as promised. I left my care there and took the shuttle to the airport. It was fast and easy. Great staff and great location. Very clean and the room was nice and large. I recommend and I will stay there again.

  • Stayed: December 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Hampton
Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnSFO, Manager at Hampton Inn San Francisco-Airport, responded to this reviewResponded 25 December 2017

Dear Ms. Christine:

I would like to thank you for taking the time out to fill out a wonderful survey from your recent stay here at the Hampton Inn South San Francisco. Your feedback helps us in improving our service and making our hotel a better place to our valued guests like you.
We will assure you that we will always try our very best to make our valued guest happy.
`
We hope you come and stay with us again in the future and don't forget to ask for me in making your future reservations.

Sincerely,

Charissa P.

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