I'll start with the good first. The buildings are designed quite well ,so that you feel tucked away from everything even though you aren't very far from the freeway. The large fountains do a good job of mitigating freeway noise. Our room, an upstairs king with fireplace and balcony, was very nice. I would request it again as it faced vineyards and was quite large. The bed was also comfortable. It was very quiet in the room and we were there on both Sat and Sun. A quiet room is important to me so that's a big plus. The restaurant on site, John Ash, is very good with a nice atmosphere and excellent service. It is expensive though so be aware of that. Breakfast on Mon was served quickly and tasted good. I would also recommend Willie's Wine Bar which is only 5 min away and is excellent. They serve small plates (tapas) and wine flights. There is also a jogging trail that loops around the vineyards. We saw all sorts of animals.
Now for the items that need to be improved. Breakfast on Sun was appallingly slow. It took almost one hour (50 min) to get our food. The server was quite nice and kept refilling our coffee, but after 4 cups I need some food. They obviously need two cooks on Sun morning. We didn't blame the server for this--he still got a good tip--but this needs to be addressed.
The hot tub needs to be serviced. Two jets spurted water all over and the rest barely dribbled out. Also, it either needs a chemical wash or replastering as it is stained and looks dirty although it wasn't dirty. It's very nice to have a hot tub but it needs to be looked at. The coping should be regrouted as well.
The pillows need to be replaced. They are small, flat, and hard. I wished that I had brought my own. That's an easy fix.
There is a mini bar in the room I couldn't open even though it had a key. I wanted to see if I could store a small bottle of water in it but that didn't happen.
I still think this hotel is good value for the money. I really liked the room, the vineyards, and the fountains. It would be great if they could address these other issues as well because the Vintners Inn has the potential to be outstanding. It's perfect for a weekend trip to wine country.
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- Also Known As:
- Vintners Hotel Santa Rosa
- Vintners Santa Rosa
- Vintners Inn Santa Rosa