We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Really nice but not a great location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express Santa Cruz
Ranked #16 of 54 Hotels in Santa Cruz
Zurich, Switzerland
Level 6 Contributor
148 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
“Really nice but not a great location”
Reviewed 5 May 2012

My boyfriend and i stopped in for one night on our way from Monterey to San Francisco.
We booked a suite which had a king bed, 2 tvs, big bathroom and a small kitchenette which was very well equipped.

Service was very good...helpful and friendly. Breakfast was a standard Holiday Inn breakfast, but sufficient and adequate.
The gym was well equipped also. They also have a nice pool, but we didn't have time to use it.

The only downfall of this hotel is that it is located far from the wharf and boardwalk, so if you are in town specifically to spend time at the wharf and fun park then you will need to drive for 5 mins or so and walking would take 25-30 mins.

If you are passing through Santa Cruz as we were and not wanting to check out the downtown and wharf area then i would highly recommend staying here.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pinkpeonie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

513 reviews from our community

Traveller rating
    210
    198
    55
    27
    23
See reviews for
225
138
19
75
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
San Francisco
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 April 2012

My husband and two sons, 8 and 11 years old, stayed here for one night. It is a very tidy place, although the pool was very very small and had limited sun coverage. The breakfast which included omlettes and panckes was substantial. However, there were several disappointments. First off, the location is quite a distance from restaurants and the boardwalk/wharf area. You must drive everywhere and there is a lot of traffic congestion in this area on the weekends. Second, upon completing our check in, the desk clerk offered us two small bottles of water since my husband was a member of the Holiday Inn loyalty program. I asked for two more since there were four of us and she replied that this was not possible. I realize this is a small detail, but why lose business over two extra bottles of water. I will always equate the Holiday Inn brand w/ stinginess now and if given a choice will chose another brand.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Deborah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Granite Bay, CA
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 April 2012

This Holiday Inn is pretty easy to find. I requested a room away from the elevator, and we were placed in a room that was the farthest away from the elevator as possible. Room was clean, rather large and the beds were very nice. Breakfast was the usual Holiday Inn buffet. I had read that there was only underground parking, and that is true, so don't bring a car that is tall or has a tule box on the top. Overall a good experience.

Stayed April 2012, travelled with family
Helpful?
2 Thank mommyclaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 April 2012

Very surprised with my experience here. Obviously a hotel for those needing a place to rest their head but everything was great. Front desk were super helpful and friendly, the rooms were clean, spacious and comfortable, hotel areas well kept, parking was decent and daily breakfast a really nice touch and a huge time saver. Check-in/out was efficient.

Room Tip: Might ask for a room that doesn't give you a view of the roof... If that matters to you :)
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 671islandgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review, 16 April 2012
Dear 671slandgirl,

Thank you for staying with us and for reviewing our hotel! We are delighted you enjoyed your stay and look forward to having you stay with us again soon!!

Regards,
Angélica Rivera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 April 2012

Stayed here for the very first time after reading positive previous reviews; I had to experience it myself. To see is to believe! yes, indeed it delivered my expectations. First off, the location is bar none-it was easy access to the freeway and very easy to find. The architecture of the building was very nice and brand new looking; as we were driving up to the drive way, I was already impressed of the cleanliness of the surroundings that's a plus to me! Then we checked in, the staff were friendly & welcoming..nice a +. So we parked in the garage it was bright and well lit..for safety reasons? that's a ++ to me & fam. Went up to the room, from the elevator to the hallways to the room..impressive. Clean, clean, clean! +++. This is very important to me coz I am just a clean freak! Got into the non smoking room...voila! very impressive I might say..very super mega CLEAN! and very NICE! Ahh, the room was just perfect for us..Love it! The bed was very comfortable, soft, CLEAN linens and smelled good. The bathroom was stunning very elegant, modern and CLEAN!! Ok, breakfast was good same HI Express continental breakfast..satisfying & filling; could not complain. Then, time to check out..the only disappointment is the person in the front; the lady staff was not very friendly at all..didn't greet me when I say "hello, I'm checking out" didn't say anything, didn't acknowledge me or didn't even look at me! she had no eye contacts w/ the customer..hello! and work in the front desk? excuse me. So I thought okay she must have had a bad night last night or something. She looked unhappy and mad. Overall, our stay at this particular HI Express was GREAT and very happy we chose this hotel. We would go back and stay here again and again..hopefully with a smile from the front desk particularly to the one I mentioned. If you are looking for a comfortable, Super Clean & beautiful hotel to stay in..Pick this one!

Room Tip: I think if you stay on the first floor close to the breakfast room, you might smell the food in earl...
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cleanfreak12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review, 16 April 2012
Dear cleanfreak12,

Thank you for such an inspiring & detail review! We appreciate you staying with us and your candid feedback. I have shared your comments with my entire team, I know they also share my goal to have a hotel our guests LOVE!

If you want to share with me any other information, please call me at 831.295.6001 or email me at arivera@bprproperties.com.

Thanks again! We hope to see you soon!

Regards,
Angélica Rivera, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Santa Cruz hotels
0.3 km away
Quality Inn
Quality Inn
#7 of 54 in Santa Cruz
484 reviews
1.1 km away
Best Western Plus All Suites Inn
2.5 km away
Dream Inn
Dream Inn
#2 of 54 in Santa Cruz
1,649 reviews
Show Prices
Show Prices
Show Prices
5.8 km away
Hilton Santa Cruz / Scotts Valley
2.0 km away
Comfort Inn Beach/Boardwalk Area
0.8 km away
Hotel Paradox, Autograph Collection
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Santa Cruz? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Santa Cruz

Property: Holiday Inn Express Santa Cruz
Address: 1410 Ocean St., Santa Cruz, CA 95060
Phone Number:
Region: United States > California > Santa Cruz
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 54 Hotels in Santa Cruz
Price range (per night): ₹ 8,921 - ₹ 24,836
Hotel Class:2.5 star — Holiday Inn Express Santa Cruz 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
You can relish the comforts of home when you choose to stay at our Holiday Inn Express® Hotel & Suites Santa Cruz. Our hotel's location offers easy access to the Boardwalk, picturesque beaches, towering redwoods and terrific shopping. Our new Santa Cruz, CA hotel is the perfect starting point for a trip to Northern California.Corporate guests appreciate our business amenities and the location of our hotel in Santa Cruz, CA. We are located near local businesses such as Plantronics, Santa Cruz County Offices and UC Santa Cruz. We offer free high-speed, wireless Internet access and a 24-hour business center, so you can stay productive while you travel. You can enjoy a barefoot stroll along the beach, thrill rides at the historic Santa Cruz Boardwalk or a visit to the Surfing Museum because our Santa Cruz hotel's location is perfect for a California vacation. The family might love a ride on the Roaring Camp Railroad through the Redwood forest. It's easy to take a vineyard tour, indulge in shopping at the Capitola Village or take a stroll along the Santa Cruz wharf.Our hotel in Santa Cruz, CA has outstanding amenities like a well-equipped Fitness Center, a Sauna and a sparkling, outdoor pool and guest patio. Our contemporary rooms pamper you with HDTV and iPod docking stations. There's even a free, hot breakfast. Discover why we're the best choice among hotels in Santa Cruz, CA. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com and HotelQuickly so you can book your Holiday Inn Express Santa Cruz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Santa Cruz Hotel Santa Cruz
Holiday Inn Santa Cruz

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing