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“Great Business Hotel”

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Hilton Garden Inn San Mateo
Ranked #2 of 12 Hotels in San Mateo
Certificate of Excellence
Reviewed 1 April 2012

The hotel is located between 92 and 101 in Foster City which gives you great access to go over the San Mateo bridge or head north to San Francisco or south to Santa Clara. the rooms come with a small refrigerator and microwave. The business center is centrally located in the lobby and because it has multiple computers and printers, you're likely to find working stations. There is a nice restaurant with a small bar which is fine for breakfast and dinner. The hotel is also located near a shopping mall which has some restaurants as well as a small grocery store in the Target. Quiet and convenient.

  • Stayed: February 2012, travelled on business
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1  Thank Kauaidudette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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542 - 546 of 635 reviews

Reviewed 5 March 2012

I often stay at Hilton Garden Inns because they're good value for a decent sized room, but this one is a poor example.

- Front desk person was incredibly grumpy, and would ignore you until you said something to her first
- Rooms are smaller than other HGIs
- Cleaning service came too late - we were out all morning and half the afternoon, came back to shower up for the evening and the room hadn't been touched. They came while we were in there, then wouldn't come back because we were leaving again at 5pm.
- Location is tucked away in the office park, but there's Starbucks and shopping nearby and plenty of places to go walking/jogging.
- Breakfast is extra cost, I didn't partake.

Overall, it's sufficient but nothing special.

  • Stayed: February 2012, travelled as a couple
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Thank TerrySF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2012

I stayed here on business, and it was a fairly standard business hotel stay. The rooms were fairly quiet, and the hotel seemed to have most facilities. I was disappointed by the exercise room, it consisted of two running machines and one cross-trainer, plus weights, but no bikes of any kind. I was pleased that the hotel does not charge for internet or parking, unlike other stays recently nearer to SFO. When I returned to the hotel one evening, the reception seemed to be entirely unmanned, not even a bell to call somebody.

  • Stayed: February 2012, travelled on business
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1  Thank 01Badger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2012

The rooms are decent and the location is great, but the staff seems uninterested and there is no energy here. And it is way too expensive. An Embassy Suites eight miles away in Burlingame is cheaper with a much better breakfast.

  • Stayed: February 2012, travelled with family
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1  Thank DuaneSandul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2012

This is a small and cosy hotel and the staff are very friendly and assuring. As a single femal traveller, they made my stay very comfortable and gave me the feeling of a "home away from home".

The hotel is about 20 mins drive away from San Francisco International Airport. The bus provides complimentary bus shuttle to and from the airport. As the bus is not allowed to park at the airport, you will need to go out to the Hotel Courtey Shuttle Booth and dial the hotel for the bus. The hotel staff who picks up your call will let you know the estimated time of arrival of the bus.

Other complimentary bus shuttle is to Hillsdale Shopping mall - there are 3 timings per day (to and fro) and all you need to do is to let the reception staff know when you would like to take the shuttle and they will make all the necessary arrangement. All you need to do is just be at the hotel lobby or at the mall pick up place for the return journey at the stated time.

There are many major shopping stores like Target, Marshall, Beauty shop, pharmacy and various eatries like Starbucks, Pandan Express, Mimi's Cafe, etc within walking distance (about 5 to 8mins walk) from the hotel. Most stores open till 9pm on weekdays and 6pm on Sundays.

Certainly will return to stay at this hotel should I visit San Mateo.

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  • Stayed: February 2012, travelled on business
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1  Thank Sylviagckoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn San Mateo

Address: 2000 Bridgepointe Pkwy, San Mateo, CA 94404-1586
Phone Number:
Region: United States > California > San Mateo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in San Mateo
#1 Business Hotel in San Mateo
Price Range: ₹ 10,019 - ₹ 23,484 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Mateo 3*
Number of rooms: 158
Official Description (provided by the hotel):
The Hilton Garden Inn San Mateo is just 6 miles from San Francisco International Airport via complimentary shuttle, and offers complimentary high-speed internet access, fitness center and pool. All rooms feature adjustable mattresses, flat screen TVs, refrigerator, microwave, hair dryer, iron and full size board. The hotel is across the street from an outdoor mall and 30 minutes from downtown San Francisco and the Pacific Ocean. ... more   less 
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Also Known As:
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo

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