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All reviews front desk san francisco off the highway other hotels business trip bedroom suite rooms are large close to the airport free parking easy access checking in minute drive coyote point sfo cons exit pros
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Reviewed 21 June 2018

We like to stay here because of its convenience to San Mateo and easy on and off the 101. It's not fancy but our rooms have always been comfortable. The beds and pillows are great. The hotel isn't new and there's not much "ambiance" upon arrival, or anywhere that I'm aware of, for that matter. But, it's clean, comfortable and reasonable for high priced Bay Area places.

Stayed: June 2018
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018

The suite was very spacious and well decorated. The bed was comfortable as well as the pillows . The staff was friendly and helpful.
This was a good location for attending a college graduation in SFO.

  • Stayed: May 2018, travelled with family
    • Sleep Quality
    • Cleanliness
Thank 12,34,56,386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2018

This hotel is pretty standard as Holiday Inns go. The Keurig in the room was a nice step up from basic bathroom coffee.

The one complaint I have is the $17 charge for parking. Now I can understand paying separately for parking in an urban hotel where the hotel has to pass on its cost and many people arrive by cab. But in a suburban setting having to pay to park in the hotel's own parking lot seems like a way to make their room fee appear lower than it truly is.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank MikeT19278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2018 via mobile

Clean room and spacious 2 queen beds
Keurig coffee maker was not working
Breakfast not included as front desk said this is not Holiday Inn express
On the trip advisor website parking was free but we got charged $17 for parking.

Stayed: May 2018, travelled with friends
1  Thank ananJ8951GR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2018 via mobile

Well, I suppose you get what you pay for. Trying to save some money by booking this place, but totally regret it now! Put in building 3, right next to the elevator. The elevator is literally in the room!! Very noisy all hours. Paper thin walls and cracks in the door. The room is stark white and the blue LED lights are blinding. Tried using the bathroom light for a nightlight, but it turns off and back on by itself for hours before turning off completely. No table, no microwave, no wifi in the room. No HBO. No pool, no ice machine, no breakfast.
Our keys were deactivated twice, and we just wanted to go to sleep, but had to wait 30 mins to get service at the front desk, which is two buildings away. Only one person working the front desk the entire time, and all were rude.
We tried to check out early and go to another hotel, but since we reserved in advance, we couldn’t get a refund, so now we are trapped in this hellhole for 3 more days!
Oh, and saw a skunk in the parking lot upon arrival, so that may explain the pot smell mentioned in previous reviews.
If you just need a cheap place to lay your head, this is it. Otherwise, spend the extra cash for some desirable amenities, cause this place has none, zero, nada

Stayed: May 2018, travelled with family
Thank Hollis T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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