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“Came for the rates, stayed for the service.”

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Extended Stay America - San Francisco - San Mateo - SFO
Ranked #11 of 12 Hotels in San Mateo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Came for the rates, stayed for the service.”
Reviewed 20 April 2012

I've gotten used to the indifferent way most hotels treat their guests nowadays, but this one was suprisingly different. The hotel looks amazing inside and out since the renovations. I love the little extra touch of the water filters in every room. The staff, though obviously a little new, were very polite and friendly. Especially the Manager, Sandra, who was extremely personable and made me feel like a person not just another guest. Definantely going to use them again.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChristinaFoxx408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherTM, Manager at Extended Stay America - San Francisco - San Mateo - SFO, responded to this review, 17 July 2012
Thank you so very much for your glowing review of Extended Stay America San Francisco - San Mateo - SFO and recognition of Sandra. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
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122 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Additional Information about Extended Stay America - San Francisco - San Mateo - SFO

Property: Extended Stay America - San Francisco - San Mateo - SFO
Address: 1830 Gateway Dr, San Mateo, CA 94404-2467
Phone Number:
Region: United States > California > San Mateo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #11 of 12 Hotels in San Mateo
Price range (per night): ₹ 9,153 - ₹ 19,015
Hotel Class:2.5 star — Extended Stay America - San Francisco - San Mateo - SFO 2.5*
Number of rooms: 136
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 
Reservation Options:
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Also Known As:
Homestead San Mateo
Homestead Suites San Mateo
San Mateo Homestead Suites

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