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“nice place, good value”

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Homewood Suites by Hilton San Jose Airport-Silicon Valley
Ranked #1 of 75 Hotels in San Jose
Certificate of Excellence
Boston, Massachusetts
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“nice place, good value”
Reviewed 25 April 2012

My family and I stayed at Homewood Suites overnight this past weekend; the location seemed a little weird at first when we drove in (sort of smushed into the back of a strip mall), but in fact we had a very nice stay, and I would highly recommend it. Nice room, clean, comfy bed, good night's sleep. Kids enjoyed the pool, the free breakfast was great. Free wireless, no problems in that department. The staff was very helpful; the restaurant they recommended was cheap and the food was great. Definitely 5 stars in my book.

Not all hotels in the area are as nice-- we discovered this the hard way: after checking out of the Homewood Suites, we drove to the airport... got on the plane.... waited for 3 hours on the tarmac.... then had to deplane (mechanical problem). Flight cancelled; Delta was unable to rebook... arrrggghhhh! They put us up in another airport hotel (which will remain nameless): the other hotel cost twice as much, but was nowhere near as nice (crowded, noisy, crappy night's sleep, expensive breakfast, no free wireless, the list goes on).

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BlargMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis R, Director of Sales at Homewood Suites by Hilton San Jose Airport-Silicon Valley, responded to this review, 26 April 2012
Dear Valued Guest,

Thank you very much for your kind words. We are glad you and your family enjoyed your stay with us. I'm sorry to hear that your flight got cancelled and that the other hotel was not up to your standards. We would've gladly taken you back! Hopefully your next trip to San Jose goes as planned and we hope to see you and your family again soon!

Kindly,

Managament
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Atlanta, Georgia
Level 4 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 April 2012

We stayed four nights, the king suites are beautiful, spacious, nice large closet and bathroom. When we were ready to go to the San Jose airport they picked us up at the door, wonderful service. We will go back there, the hotel is in the heart of Silicon Valley.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gallatin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis R, Director of Sales at Homewood Suites by Hilton San Jose Airport-Silicon Valley, responded to this review, 26 April 2012
Dear Valued Guest,

Thank you for staying with us and we are glad that you enjoyed your stay! We look forward to seeing you again on your next San Jose visit.

Kindly,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fresno
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 April 2012

First let me say that the room and staff were fabulous.. This was an actual suite not just a room with a living area. We had 1 1/2 doors to close off and turn into a bedroom. This was the first time a hotel bed didn't cause me hip pain either. There was a full fridge, old style microwave with underbelly lighting, a 2 burner little stove and a dishwasher.

Now the "Cons":
The wireless was spotty, and I had to keep reentering my username and passcode to get connected. I would have full service in micro-bursts, but then it would be low for most of the time. The outdoor hallway had lots of spiders and at night was covered in moths. They can't control bugs lives, but I'm sure they could step up pest control service. The housekeeping called us to ask if we wanted service (we kept the 'privacy please' in the door lock). There are signs asking you to help San Jose conservation efforts by not having housekeeping every day if you can. So I completely appreciate that they wanted to make sure we didn't accidently leave the privacy sign. But they called 3 more times after we said no thank you not today. Little excessive, but can't say they didn't care lol. I was disappointed at the little strip mall next to the property. Most of the restaurants were closed most of the weekend, but weirdest of all was a Starbucks that is closed on Sundays. CLOSED!? STARBUCKS??
The lightrail train system is a bit of a walk, still convenient but be prepared to walk a pretty good distance. It was 90° while we were there so it was awful having to walk that distance.

Despite the little set backs I would still stay here and any Homewood Suites. So far it has still been my favorite. Most of our issues aren't with the property, but with the surrounding area. I would recommend them highly for the price and the overall value :-)

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Foreverh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario, Canada
Level 6 Contributor
129 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 23 April 2012

We stayed here for two nights; I had to go to a seminar in San Jose and we decided to combine it with a weekend in San Jose. We arrived Friday evening and left Sunday afternoon.
The reception was very friendly; we were upgraded to a King Suite at no extra charge.
The suite was beautiful. Big bedroom, good size bathroom, well equipped kitchen, sitting area with a fire place. Good layout. Very clean and quiet.
Breakfast is included and has a good variety of items, like eggs, waffles, assorted bread items, fruit, yogurt, bacon or sausage... good coffee; very nice service.
The pool looked clean (we did not use it).
Everybody was very helpful, the house cleaning staff, maintenance, front desk, breakfast room... a pleasant experience.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PVfirst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis R, Director of Sales at Homewood Suites by Hilton San Jose Airport-Silicon Valley, responded to this review, 26 April 2012
Dear Valued Guest,

We are very happy that you enjoyed your stay. Please come back and visit us again soon!

Kindly,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Placerville, California
Level 5 Contributor
66 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 15 April 2012

Stayed here one night with wife and daughter. Neighborhood is very well kept up. Lots of trees, internet signal strength was very good, and I found it to be reasonably fast. Breakfast was very good. Staff was very friendly and extremely helpful, even asking if we needed help with bags to room, etc. We'll be back for sure. Also, plenty of restaurants nearby.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kings_29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis R, Director of Sales at Homewood Suites by Hilton San Jose Airport-Silicon Valley, responded to this review, 18 April 2012
Hello,

Thank you for your stay and we are glad to hear that you and your family enjoyed the hotel. We will see you next time!

Kindly,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton San Jose Airport-Silicon Valley

Property: Homewood Suites by Hilton San Jose Airport-Silicon Valley
Address: 10 W Trimble Rd, San Jose, CA 95131-1031
Phone Number:
Region: United States > California > San Jose
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in San Jose
#1 Business Hotel in San Jose
#4 Best Value Hotel in San Jose
#5 Family Hotel in San Jose
Price range (per night): ₹ 11,597 - ₹ 27,576
Hotel Class:3 star — Homewood Suites by Hilton San Jose Airport-Silicon Valley 3*
Number of rooms: 140
Official Description (provided by the hotel):
Homewood Suites by Hilton San Jose Airport-Silicon Valley is an upscale, all-suite hotel located less than two miles from the SJC Airport and only four miles from downtown San Jose. Our upscale suites are the perfect base for you while in the San Jose area for business, pleasure, relocation, or on an extended assignment that requires residential apartment like accommodations to make yourself at home. ... more   less 
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Also Known As:
Homewood Suites By Hilton San Jose-Silicon Valley Hotel San Jose
Homewood Suites San Jose
Homewood San Jose
Hilton San Jose
San Jose Hilton
San Jose Homewood Suites

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