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“Good food but terrible service ”

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Red Robin America's Gourmet Burgers and Spirits
Ranked #22 of 160 Restaurants in San Bruno
Price range: US$ 0 - US$ 20
Cuisines: American
Restaurant details
Reviewed 4 January 2018 via mobile

Me and my family come here twice a month. Last 2 visits, we had to wait 20 min until someone actually approached us .

I actually had to call one of the servers by my self .
You see if is busy weekend night I got it ., but on a slow Tuesday night where the whole place was half empty ., that’s not cool .

Again waiting for ao long for the food ., and at the end the food came cold.,

Thank Sashe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (62)
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2 - 6 of 62 reviews

Reviewed 25 October 2017

Red Robin is one of our go to restaurants due to consistency and choices for a food allergy. We stopped here after landing at SFO. This one immediately struck me as being in need of some attention. It seemed dirty and dingy. Tables sat uncleared even though there were several employees standing around and it wasn’t busy. The booths, floors and walls seemed dirty.

The food however was good and what we have come to expect from Red Robin. And, our server was super friendly and efficient.

Thank w0rkt0travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

Eatery has a well rounded light menu that offers endless French Fries and Broccoli on some dishes. Wait staff does an excellent job on serving the needs of their guest. Food is very good. Deserts are excellent, especially their mountain high mudd pie. Recommended for light meals.

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    • Food
Thank hellmundwong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2017

Service was slow, waiter never came back to the table, food was warm/cold and it was not crowded at all.

Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2017

Red Robin is good for lunch durning the week. Compare to weekends. Our server was great! Our wait time was very short plus order was right. We ordered salads. They were very large portions. We ended up taking the rest home. Red Robin has a great lunch special. Overall I was very impressed with the food & service given.

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    • Service
    • Food
Thank beyardoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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