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“Simply The BEST”

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Holiday Inn Express Sacramento Airport Natomas
Ranked #32 of 82 Hotels in Sacramento
Certificate of Excellence
Reviewed 9 April 2012

I have stayed at this Hotel on many of my trips to Sacramento, and it has always been nothing short of SIMPLY AWESOME! The Staff are all very knowledgeable and Friendly, and the free breakfast in the morning always has plenty of room to sit down and enjoy. The price is great for the area, and also offers lots of food choices for any budget that you can walk to. I am in the Customer Service business, and the Staff at this hotel has it down to an art! Thanks to Melissa and Kyle for going above and beyond on a consistant basis.

  • Stayed: March 2012, travelled on business
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1  Thank Norman F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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165 - 169 of 221 reviews

Reviewed 31 March 2012

My room had a separate tub/toilet from sink/vanity - not sure if all rooms are the same. Living Room/desk are separated by a wall. Nice, but TV is shared by both spaces and could be a problem if more than one person in room. Lots of cabinets, small refrig, microwave. Will provide kitchen accessories (dishes, etc) upon request. Free buffet breakfast. Free shuttle to airport. Driver friendly, too talkitive and made me nervous because he turned around to talk instead of watching road. Didn't use fitness center, but is open 5am-to midnight and near elevator.

Room Tip: Rooms ending in 11 near elevator
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  • Stayed: March 2012, travelled on business
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3  Thank DeeDee134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2012

I'll start with the positives as I am a glass half full kind of person. The hotel is new so looks immaculate, the staff are friendly. Breakfast is what you would expect from an Express type hotel.

On the negative side, we were unable to lock the door of our room as the locking mechanism didn't line up. I guess these are little things you would expect from a new establishment. We were allocated a different room which was nice but there was no shower gel or shampoo. It also faced the road so was quite noisy with early morning traffic. Ask for a room away for the road. In general though the sound proofing is poor, the walls seem to be very thin and you can hear noises from people in adjoining rooms.

Be sure to reserve a place on the Shuttle bus as they will only wait for you if you have made a reservation. That said, even though we made a reservation for 10am back to the airport, they had us down for the 9.15 shuttle. We arrived in the lobby a few minutes before 10 but the shuttle had already left. they were not prepared to pay for a cab to take us to the airport so we had to wait a further 30 minutes which I was not too pleased with.

Room Tip: Away from the road
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  • Stayed: March 2012, travelled with family
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2  Thank WiltshireScots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Sacramento Airport Natomas, responded to this reviewResponded 1 May 2012

Dear WiltshireScots,

Thank you for staying with us and leaving a review. I am glad to see that you left some feed back on what you liked as well as what feel below your expectations. We take all comments into consideration and welcome any opportunity to improve. I apologize for the problems you encountered with the shuttle bus. We are hospitality professionals and strive to be the best. Your comments will be looked into. If there is anything you need next time you stay with us, Please do not hesitate to let us know.

Katie J
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2012

Very close to the airport and a lot of restaurants right around it. Try Malabar American Cooking right next to it. Great menu and its right across the parking lot. Also some other stuff around i.e IHOP/Sizzler/In-n-out burger/Baja Fresh etc.

Internet connectivity has been decent most of the time while here. Can stream youtube with minimal pausing and streamed a movie on netflix one night with no issues. Also doesn't require reputting in password every time you connect to their internet as it does keep track of mac addresses for some unknown period of time. I hate hotels that require you to constantly keep authenticating even if you had your laptop off for 5 minutes.

  • Stayed: March 2012, travelled on business
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1  Thank IDONTWANNASCREENNAME
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2012

Stayed one night, late arrival. I selected this hotel because it seems to be the only one near the airport that offers queen-size beds, rather than doubles. It's about a ten-minute drive from SMF - easy to see hotel from I-5, but you must drive carefully - it's a 360-deg. maneuver to actually reach it.
The ground-floor junior suite was pretty snug, but reasonably well-appointed. There is a partial wall separating beds from the small sitting area with couch and chair--not a separate bedroom. Beds were comfortable. Pillows seem lumpy and cheap - need to be upgraded. Bathroom (tub & toilet) very cramped.
It is unclear to me why rooms at this hotel are priced significantly higher than other surrounding chains. They are all in the same area, and looked identical. Not sure about the value for the money. Internet provided, but was on the fritz when I arrived.
Many fast-food restaurants nearby. Breakfast provided at hotel, but was standard carbohydrates.

Room Tip: Make sure to park near the entrance closest to your room. It's a long walk from the front.
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  • Stayed: March 2012, travelled with family
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Thank autrevie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Sacramento Airport Natomas

Address: 2981 Advantage Way, Sacramento, CA 95834-9666
Phone Number:
Region: United States > California > Sacramento
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Sacramento
#21 Business Hotel in Sacramento
Price Range: ₹ 8,710 - ₹ 16,452 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Sacramento Airport Natomas 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
When you come to Sacramento, we ve got what you need. The Holiday Inn Express Hotel & Suites Sacramento Airport-Natomas features 100 beautifully designed guest rooms and studio suites, all of which are equipped with microwaves and refrigerators. We are the closest hotel to the Sacramento International Airport, conveniently located just 4.5 miles south, with a 24-hour complimentary airport shuttle. In a hurry? Our well-situated location, just off of Interstate 5, between downtown Sacramento and the Sacramento International Airport will ensure you get to your desired location with ease. You ll spend less time in traffic and more time doing what you came to Sacramento to do. Our hotel amenities will help with your busy day including free wired & wireless high-speed Internet access, a 24-hour business center and convenience shop. With a wide variety of eateries within walking distance, you ll have more time to focus on your busy schedule. Once the day is over, relax in our comfortable rooms featuring the Simply Smart bedding collection with the Serta Perfect Sleeper mattress and two choices of pillow comfort. Have an early flight? Be sure to schedule a reservation on our complimentary 24-hour airport shuttle the day prior to your departure. If you are not able to enjoy our complimentary hot breakfast bar from 6:00am to 10:00am, be sure to pick up a breakfast to-go bag at the front desk on your way out. ... more   less 
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Also Known As:
Holiday Inn Express Sacramento Airport Natomas Hotel Sacramento
Holiday Inn Sacramento
Sacramento Holiday Inn

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