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Reviewed 26 August 2021

No Restaurant...No Fitness Center..."Business Center" is in the busy hotel lobby...Shady Characters outside hotel...Parking is a little weird...Too Expensive for what they offer...This is a fancy Motel 6. Comfortable beds...large rooms...NO FRILLS!

Date of stay: August 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank KDW-66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kenneth Deng, Guest Services / Front Office at Hartford Hotel, BW Signature Collection, responded to this reviewResponded 26 August 2021

Thank you for taking the time to write us the review! We regret to hear that our property does not meet your expectations. Although we do not have a restaurant on-site, there are plenty of restaurants within 3-4 minutes walking distance, that is just one block away from our hotel. Guests can enjoy free access UFC Gym right next to our building. We appreciate your feedback and thank you for choosing Hartford Hotel Best Western Signature Collection. We hope to see you again in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2021

Great service, and super awesome for the on the go traveler. The stay is very chill, the breakfast in the morning really gives you a bang for your buck. Also, saves so much time. Especially when I’m a schedule.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank antidlf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kenneth Deng, Guest Services / Front Office at Hartford Hotel, BW Signature Collection, responded to this reviewResponded 24 August 2021

Thank you very much for leaving us a wonderful 5-star review with great compliments regarding our hotel and services. We are so glad that you enjoyed your stay with us. We look forward to seeing you again soon!

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Reviewed 12 August 2021

Would recommend this hotel for location and has a great restaurant next door. The area feels secure and pool is clean, staff is great breakfast was good and everyone is very friendly and helpful around the hotel

Date of stay: August 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank matt1232021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kenneth Deng, Guest Services / Front Office at Hartford Hotel, BW Signature Collection, responded to this reviewResponded 13 August 2021

Thank you very much for leaving us a wonderful 5-star review with great compliments regarding our hotel. We are so glad that you enjoyed your stay with us. We look forward to seeing you again soon!

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Reviewed 28 July 2021

I cannot want to ask anyone to stay there j belliene they should upgrade or not let people smoke there please if you want a better review make me happy God bless you guys and please help me help you 323 7183344

Date of stay: July 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank jibycas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kenneth Deng, Guest Services / Front Office at Hartford Hotel, BW Signature Collection, responded to this reviewResponded 29 July 2021

Thank you for completing the feedback survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Smoking is only permitted outside of the hotel building. However, a few guests do not abide to the non-smoking policy. Your satisfaction is important to us. We would like to assure you that guest privacy and comfort are our top priority. We will use your feed back to make necessary improvements. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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Reviewed 28 May 2021

How do you recommend stay here very clean people are very nice properties very nice very clean like I said rooms are excellent better than salmon play survive stay before I’ll give it a 10 well definitely stay there my next trip around

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank ozone6599
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kenneth Deng, Guest Services / Front Office at Hartford Hotel, BW Signature Collection, responded to this reviewResponded 29 May 2021

Thank you very much for leaving us a wonderful 5-star review with great compliments regarding our hotel. We are so glad that you enjoyed your stay with us. We look forward to seeing you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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