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All reviews great hotel great hot breakfast front desk breakfast room would definitely stay here again recommend this hotel gym amenities pasadena
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16 - 21 of 63 reviews
Reviewed 6 April 2021

Highly recommend this hotel. I was here for March 17th thru 22nd to quarantine, before going on (film) set to shoot my scene. The staff and management are great. I have posted pictures on Yelp for further information.

Date of stay: March 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank tarra2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kenneth Deng, Guest Services / Front Office at Hartford Hotel, BW Signature Collection, responded to this reviewResponded 6 April 2021

Thank you very much for leaving us a wonderful 5-star review with great compliments regarding our staff. We are so glad that you enjoyed your stay with us. We look forward to seeing you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2021

The Hartford Hotel is the best place to stay in the city and neighboring cities; it exceeds in cleanliness and the continuity of a standard maintained exceptionally well by housekeeping and maintenance staff. They do an outstanding job at upkeeping the rooms looking and feeling like it has never been occupied by another before your stay. The bed and linens are so comfortable and crisp clean and smell good. Nothing is dingy. Nothing looks used. It makes The Hartford Hotel stand out high above all the rest in the area. The decor is comfortable and functional. Everything about a night here is exceptional. Period.

Date of stay: February 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank akik044
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kenneth Deng, Guest Services / Front Office at Hartford Hotel, BW Signature Collection, responded to this reviewResponded 16 February 2021

Thank you very much for leaving us a wonderful 5-star review with great compliments regarding our staff and services. We are so glad that you enjoyed your stay with us. We look forward to seeing you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2020 via mobile

Manager went above and beyond, way out of his way to solve a problem I had. Very good honest staff, this guy truly cares about this business I will never stay anywhere than this hotel when I’m in town.

Date of stay: July 2020
Trip type: Travelled on business
Thank S1889DObrandonp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kenneth Deng, Guest Services / Front Office at Hartford Hotel, BW Signature Collection, responded to this reviewResponded 26 July 2020

Thank you very much for leaving us a wonderful 5-star review with great compliments regarding our staff and services. We are so glad that you enjoyed your stay with us. We look forward to seeing you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2020

This Newly Remodeled hotel was way nicer than I expected, the staff is super nice and professional. The room was nicely decorated and clean. Plenty of parking and everything in good shape in the room.

Date of stay: March 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Frank B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this reviewResponded 16 March 2020

Thank you very much for leaving us a wonderful 5-star review with great compliments. We are glad that you enjoyed your stay with us. We look forward to seeing you again very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2020

Was greeted professionally and pleasantly by staff. Check-in was a breeze, in fact, I was prepared to provide the $100 security stay deposit and staff settled for slightly less. Room was spacious and clean, TV viewing options were great. Breakfast was included and it was delicious. I would definitely stay here again.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank VEison
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kenneth D, Manager at Hartford Hotel, BW Signature Collection, responded to this reviewResponded 10 February 2020

Thank you very much for leaving us a wonderful 5-star review with great compliments of our staffs and hotel services. We are glad that you'd enjoyed your stay with us and look forward to seeing you again very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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