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Reviewed 24 August 2018

I stayed in the Cumberland for 1 week end July beginning of August 2018. I've stayed in many hotels throughout Africa over the past 30 years or so and I have to say that this was the worst. For a $100/night room you get a filthy carpeted room with a bathroom with leaking taps and a sink with a blocked drain. The attitude of staff to complaints about the bathroom was total indifference. The food in the restaurant was awful. No excuse except for downright indifference and a couldn't-care-less attitude. A bit of management and staff training would go a long way to improving things but first step is stop screwing people with the price. You may be the only hotel in Lobatse but given a bit of competition, you won't last long.

Room tip: Rooms anywhere else but here.
Date of stay: August 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank mcnernsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2018

This place is near downtown Lobatse. The rooms are dated but clean. The Wi-Fi is very hit or miss. Behind the hotel, there's a nice outdoor area with an outdoor bar, pool, tables, and playground. It's expensive for how average the hotel itself is. The staff are helpful.

Date of stay: July 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
2  Thank jac222018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2017

One of the grand old hotels and it probably needs some tender love and care. The rooms are large and clean and the dining area is no problem with reasonable food and service. There is plenty of parking.
The problem is there is a Disco/ Nite Club next door which was extremely loud until 4 am.

Room tip: As far back as possible
Date of stay: May 2017
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank Diether K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC