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Reviews (172)
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Reviewed 5 September 2017

This was a nice hotel. We didn't have any problems with loud noise even though we were near a busy street. They served a good breakfast with eggs, waffles, more than your average free breakfast. Friendly staff and a clean room. Very satisfied.

  • Stayed: August 2017, travelled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Best Western
Thank 645kelleyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2017

We checked in late (around 10:30 pm). Staff was very helpful. I had a Best Western gift card and it was not going through. The next morning, I found out that he gave the card to the next staff on shift and she was able to put it through (as promised).

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank noels329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2017

Large, clean room; Good breakfast; Friendly service; Convenient location; Comfortable beds; Furniture and decors in the room appear old; Even though not as new and neat as some of the other BWs I have stayed; this BW is a good value choice for family travel in the expensive S.F. areas.

  • Stayed: July 2017, travelled with family
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 866yunbing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017

the location has two busy streets. The staff are really good here though. They really go out of their way to make sure you are comfortable. There's not really much you can do about the noise. maybe ask for ear plugs?

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank anitar650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2017 via mobile

Excellent customer service and stay. We stayed for three nights and our room was very clean, spacious, comfortable, and quiet. It is about 20 minutes south from the airport and a 40-50 minute drive north to San Francisco. Liliana was very helpful and friendly checking us in so late at 12:30 am. The next morning we went for the breakfast and yes the area is tiny but my goodness, they served such nice options and offer trays to take back to your room if seating is unavailable. Along with the usual stuff you see for breakfasts, they serve hot omelettes, potatoes with veggies and sausage, bacon along with delicious croissants and you can make your own waffles. Everyone is so friendly and hard workers. Carlos was excellent whenever we needed something and he even helped us out with express checkout since we were leaving super early at 4 am. They even gave us grab and go bags of snacks since we would not get to have breakfast on checkout day. There is a cute street with fun restaurants and I think a bar on Broadway street, which is about five minutes from the hotel so even though it looks like not much is around the actual hotel area, if you explore a little, Redwood has a nice little historical area nearby.

Stayed: July 2017, travelled as a couple
Thank Franklin_208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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