You order at the counter and choose your favorite from the hot case. Everything comes in an overstuffed Togo box. I was impressed with the amount of food I got and the low price. The food had great flavor and the veggies were tender crisp. I added an egg roll which was very tasty in the flaky spring roll type wrap. I am only giving four stars because of the sodium content, although I like salt the food had so much sodium my mouth was incredibly dry- still I'll be back when I need a fast meal on a budget.