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72 - 77 of 115 reviews
Reviewed 26 October 2017

The hotel was quant and beautiful I loved the court yard! The cleaning of the rooms was excellent service with nice thick towels. Big shower & bathroom. Room was a lot smaller than expected but we were able to get an additional luggage rack for our suitcase since there was not a dresser. Since we stayed 6 nights the room was a little small with having to live out of our suitcase. However, I would stay there again!!

Stayed: October 2017, travelled with family
Thank graymare67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hotel Petaluma, responded to this reviewResponded 30 October 2017

We're excited by your outstanding rating of Hotel Petaluma! It's flattering to hear that you found our property as lovely as we do. We're glad you also enjoyed our clean accommodations and great service. Although you found your room a bit small, it's good to know our spacious bathroom and shower enhanced your stay. Many thanks for your compliments. We're delighted that you'd choose to return, and we'd be honored to host you again.

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Reviewed 24 October 2017

We are evacuees from the northern CA fires. We have been at Hotel Petaluma for almost 2 weeks now (will be here another 2 weeks) and the staff has bent over backwards to accommodate us in between all of their other bookings (they had a wedding here on Saturday & it was full but they still found us a room). Everyone at the front desk is exceptionally friendly and helpful...some of the best I have seen in the service industry. This has been a trying time for us and they made us laugh and feel at home (when you are forced to evacuate ASAP, clothes are not the first thing you think to grab!). They provided a shelter in their ballroom for 2 weeks which we slept in one night for free. It was very comfortable with their hotel mattresses. I can't say enough good things about this hotel. It is an historic hotel and right in downtown so everything is in walking distance such as excellent restaurants, shops, services, etc. The rooms are very clean and comfortable and we've tried most of them! PLEASE stay here if you are in the area and support this great establishment. Petaluma as a town has restored my faith in humanity. The generosity of this community has been humbling to say the least.

Stayed: October 2017, travelled as a couple
1  Thank sswinery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hotel Petaluma, responded to this reviewResponded 26 October 2017

We are so happy to hear that the Hotel Petaluma is providing a perfect refuge during your time of displacement due to the northern California fires. Although we've had to shift you around, it's great to hear you experienced our wonderful staff doing what they do best; providing attentive customer service. We will be sure to share your uplifting words with our team, and we appreciate your five-star review!

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Reviewed 20 October 2017

Wonderful people working there. I especially got help from Nadine, Allysa, and Heather.
Beautiful place to stay. They were wonderful to my dog and we were fed from local restaurants each night for dinner.

Stayed: October 2017, travelled solo
1  Thank deannalynne2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hotel Petaluma, responded to this reviewResponded 23 October 2017

Dear Deanna,
We are so happy to hear that the Hotel Petaluma made for a perfect place to stay during your time of displacement and that you experienced our wonderful staff in action, especially Nadine, Allysa, and Heather; we will be sure to share your accolades with them! Thank you for the five-star review, and we wish you safe travels back home.

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Reviewed 19 October 2017

We were guests of the Hotel Petaluma while we were evacuated from our home during the North Bay Fires. We cannot praise the staff highly enough. They accommodated many unexpected guests efficiently during a time of great crisis, and made everyone feel like family. The property itself is beautiful, a gem in Petaluma. The Shuckery restaurant is also terrific. Thanks to general manager Dustin and all the wonderful staff.

Stayed: October 2017, travelled as a couple
1  Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hotel Petaluma, responded to this reviewResponded 23 October 2017

Dear Steve,

First, we hope your family and property are safe. The fires were a stressful time for everyone and it was our pleasure at Hotel Petaluma to help make this time a bit easier for you. Our friendly staff will be pleased to hear how much you appreciated their efforts. Thank you also for sharing how much you enjoyed the food at The Shuckery and the beauty of the area. We hope to see you again under less stressful circumstances.

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Reviewed 13 October 2017

Spacious and comfortable room that was quiet. A wonderful ambiance theoughout the building. Excellent downtown location near great restaurants. Friendly and professional staff. I look forward to returning.

Stayed: October 2017, travelled on business
Thank Caowens69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hotel Petaluma, responded to this reviewResponded 16 October 2017

We love to hear from our guests, and we are grateful for your stellar review. Thank you for your stay and your thoughtful words for our staff and our property. Here at the Hotel Petaluma, we strive to cultivate a historic ambiance with all the modern convenience that our guests expect. We really look forward to welcoming you back to town.

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