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Reviewed 9 August 2019 via mobile

Once again I am pleased to praise this great hotel. Dieter runs a professional staff at the front desk check-in. They always do their best to honor your requests. The fitness center was hosted by Makayla with a smile and warm welcome. Room service was proficiently provided by Maria who takes your order with personable professionalism. Nick directs the valet crew with finesse. Brittany will deliver your car within five minutes via the phone in your room. The accommodations are beautiful and well appointed. There is no daily resort fee which makes hotel first-rate!

Date of stay: July 2019
Trip type: Travelled with family
1  Thank Leopold A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LanghamPasadena, Manager at The Langham Huntington, Pasadena, Los Angeles, responded to this reviewResponded 9 August 2019

Dear Leopold,

Thank you very much for your kind words and recognition of our hard-working team members! I am thrilled to hear that you had an excellent experience throughout your stay, and will be sure to share these comments with my management team, especially noting those you have mentioned. We look forward to the opportunity to welcome you again soon!

Best Regards,
Paul Leclerc
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2019 via mobile

I booked 3 rooms at the Langham Pasadena for a visit with my son and my mom who live in so cal. It did not disappoint. Beautiful grounds and rooms. The staff was friendly and attentive. I visit so cal at least 4 times a year. I will stay here again.

Date of stay: August 2019
Trip type: Travelled with family
1  Thank Paige M G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LanghamPasadena, Manager at The Langham Huntington, Pasadena, Los Angeles, responded to this reviewResponded 9 August 2019

Dear Travelsavay,

Thank you very much for taking the time to review your stay. I'm so glad that you enjoyed your experience here at The Langham, and we look forward to welcoming you back for your next Pasadena stay!

Best Regards,
Paul Leclerc
Managing Director

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Reviewed 9 August 2019

We have stayed at this hotel for my daughter's sweet 16th birthday and I would highly recommend it for everyone who is considering to stay there. Afternoon tea with Wedgewood is an experience to be had! Beautiful property, amazing gardens, great very helpful staff, clean pool, great food, it is definitely number 1 on my list of hotels! I highly recommend it, go have a time of your life at this beautiful place.

Date of stay: August 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Langham Hospitality Group
Thank adrianamezgova
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LanghamPasadena, Manager at The Langham Huntington, Pasadena, Los Angeles, responded to this reviewResponded 9 August 2019

Dear adrianamezgova,

Thank you very much for your kind words and taking the time to share your feedback. We are so pleased that you had a great stay, and especially for such a special occasion! We hope to welcome you again soon for another relaxing getaway.

Best Regards,
Paul Leclerc
Managing Director

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Reviewed 8 August 2019

Beautiful experience, from entry to departure. The rooms are lovely, the staff go out of their way to make sure your visit is the best possible. Definitely will be recommending and going back 5 Star rating plus.

Date of stay: August 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Langham Hospitality Group
Thank lauraD4975AW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LanghamPasadena, Manager at The Langham Huntington, Pasadena, Los Angeles, responded to this reviewResponded 8 August 2019

Dear lauraD4975AW,

Thank you very much for your kind feedback, and we are thrilled that you had such a fantastic experience at The Langham, especially as it pertains to service provided by our team! We look forward to welcoming you back again soon.

Best Regards,
Paul Leclerc
Managing Director

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Reviewed 8 August 2019 via mobile

We really had had a great time at that resort, except for options of restaurants and menu was a challenge.
On weekends, they have buffet at Terrace restaurant, however during the week, you do not have this option. Feeding kids could be reduculously pricy: be prepaired to pay for kids milk and juice $12.00 and $ 20.00 for waffles.
Kids drinks are not listed on the menu at all. Breakfast selection for adults is limited as well: if you are on some sort of diet, it is a challenge to make an appropriate selection. Service is SLOW.
The steak house restaurant is not that great. They do not know how to cook steaks well, again, the kids selection is below the level of a 4- star hotel: they serve pre-made) by the third party) macarone and cheese and cannot even serve just pasta for kids.
Food by the pool options are not great either: there are not many healthy choices, especially for kids, everything is deep fried or sugary dishes.
If you do not care much about nutritional meals while on vacation, you will be happy, otherwise use some other restaurants for that.

Date of stay: August 2019
Trip type: Travelled with family
Thank elena g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LanghamPasadena, Manager at The Langham Huntington, Pasadena, Los Angeles, responded to this reviewResponded 8 August 2019

Dear Elena,

Thank you for sharing this detailed feedback with us. While I am pleased to note that you enjoyed your overall stay, I do apologize that you were disappointed with the dining options offered at our outlets. We endeavor to offer a wide variety of offerings, including healthy options, vegan and vegetarian dishes and more, for all ages. Please know that I have shared these comments with our culinary teams as we continually change, update and rotate our menu offerings seasonally. We hope to have a chance to welcome you back soon for a truly flawless stay.

Best Regards,
Paul Leclerc
Managing Director

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