I stayed at this hotel last weekend for my kids' soccer camp. I was unsure about staying here because of the mixed reviews. Upon arrival late at night, I noticed the pull-out couch had a necklace and a bottle of water left on it. When entering the bathroom, the shower was not cleaned and the toilet had gummy stuff on it. This entire experience was really disturbing, and due to having kids and the lateness of the evening, I couldn't move rooms.
By the way, the pull-out sofa was really uncomfortable.
In the morning, they promised to clean the room when we left. They also took care of my valet parking. However, the manager was supposed to get my food bill corrected and she stated she would be calling me back. She never did. It has been three days.
Besides the unfortunate circumstance, the room was nice with a view. The hotel was an ideal location. Great pool and gym. It's a historic hotel with incredible architectual features.
The cafe menu is limited with limited service. My husband tried to get another drink at the bar and left frustrated because there was only one person serving all of the guests.
It looks like they are still struggling to recover from COVID staff shortages.More
- 1 (800) 568-8520
- Free Wifi
- Free parking