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“Over the Top!”

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The Westin Pasadena
Ranked #4 of 31 Hotels in Pasadena
Certificate of Excellence
GreenLeadersBronze level
Mission Viejo, California
Level 5 Contributor
62 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Over the Top!”
Reviewed 23 March 2012

Very luxurious rooms with great amenities! We especially loved the roof top pool! So beautiful! The gardens were also lovely. We will definitely be back!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,369 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (262)
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English first
Toronto
Level 5 Contributor
71 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 19 March 2012

The Westin Pasadena hotel was a great place to stay for a week. The building is beautiful, close to Old Pasadena, close to Starbucks (for wifi), Macy's and Target (for things you forgot to pack). I loved their well-maintained heated pool, hot tub, gym, change room with wet and dry sauna. The facilities are better than what some resorts offer. Staff is friendly, rooms are clean, in-room coffee is good, toiletry products are great. Living Room on ground floor is a common area with comfortable couches and armchairs where you can meet people, have a drink, or just sit and knit. Truly a very fine hotel.

Other services can make the stay costly though. Wifi is $11.95 per day, self-parking is $9 overnight with no in and out privilege or $14 valet parking with in and out, restaurant charges $5 for coffee. Gift shop, when open, offers coffee at $3.

We were three adults and found the standard room with two double beds a tight squeeze. I think double beds are not meant for two. Would have liked their standard beds to be queen beds instead. We moved to a larger room after two days. Bigger room had additional space for a small table and two chairs, bathroom is bigger, there is a little hallway when you enter room. But bathroom fixtures were a little rickety in both rooms. Toilet paper holder fell off in one, shower loose in the other. All minor things.

Overall, an enjoyable stay because hotel was generally very comfortable and well-maintained.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TrippingAllOver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timothy L, General Manager at The Westin Pasadena, responded to this review, 21 March 2012
Thanks for your nice comments and your feed back regarding the bathroom fixtures. I will make sure that the engineers check them when they are in the rooms.

I appreciate your business and hope that we have the opportunity of welcoming you again to the Westin Pasadena.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester Hills, Michigan
Level 6 Contributor
663 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 423 helpful votes
Reviewed 18 March 2012

I am from LA area and spent quite a bit of time in South Pasadena/Pasadena area but now live in SC so I know area really well.....this is the best place to stay in Pasadena in terms of service, location, value for money, architectural design, and "cheap valet."

This not only has Westin name and usual amenities assoc with Westin it is conveniently located in Old Town Pasadena (on side street near major street of Colorado Blvd) and as well as Paseo shopping area. It is nice because it is walkable....the pool/spa and gym are on 4th flr which is nice (I hate when pool area is on 1st floor and near main checkin and you feel like fishbowl as everyone in lobby gawks and looks at you and you dont have feeling of privacy etc) and you have a nice view of Pasadena City Hall and view of the mouuntains in background while you hang out in whirlpool! Additionally the valet is $14 bucks but that is in and out vs self park which is i think 10 or 11 and no in and out which if you know LA you need yr car to move about. We also looked at Marriott on Fair Oaks but that is really close to Old town and seems to attract more tourists and younger louder crowd from times we have been there. We would highly recommend the Westin Pasadena!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RonanJordi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timothy L, General Manager at The Westin Pasadena, responded to this review, 19 March 2012
It was great to have you back with us and I hope that when your travels bring you back to the LA area, that you once again chose to call the Westin Pasadena your home away from home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Neutral Bay, Australia
Level 4 Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 18 March 2012 via mobile

Just stayed here and was happy with our room. Typical Westin suburb non-resort style. Very clean and ample room to move around. Disliked $9 self-park with no in/out privileges and $15 valet. Was also told no street parking as cars can not be parked overnight so factor that cost in. Close to major freeway so makes it easier to get around. Be careful about leaving things behind. We left a bottle of face cream in the room and called next day but it had disappeared already ...

Stayed March 2012
Helpful?
Thank TimeToGoTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timothy L, General Manager at The Westin Pasadena, responded to this review, 19 March 2012
I am glad that you enjoyed your stay with us. We hear many comments about our parking and I apologize for it. The city of Pasadena operates the public parking in city and determine the rates. The valet staff are very accommodating for guest coming and going fequently, so that's what I recommend to our guests. I hope that we have the opportunity of welcoming you back to the Westin Pasadena.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Dimas
Level 1 Contributor
3 reviews
Reviewed 12 March 2012

Valentines Day dinner in a special atmosphere with genteel service and sumptuous dinne. Mmm

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Al A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timothy L, General Manager at The Westin Pasadena, responded to this review, 12 March 2012
Thank you for chosing us to help you celbrate Valentine's day. Our chefprovides delicious fare and our servers are often recognized for their impeccable service. Stay well, Tim.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Pasadena

Property: The Westin Pasadena
Address: 191 N Los Robles Ave, Pasadena, CA 91101-1707
Region: United States > California > Pasadena
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
Price range (per night): ₹ 12,166 - ₹ 26,714
Hotel Class:4 star — The Westin Pasadena 4*
Number of rooms: 345
Official Description (provided by the hotel):
Find us in the heart of one of California's most exciting cities, with easy access to cultural sites such as the Historic Old Town, museums, restaurants, and the Rose Bowl Stadium. We're also only a short distance from the Pasadena Conference Center. We offer 345 crisp, clean guest rooms and five unique suites, all boasting our signature white Westin Heavenly(R) Bed with pillow-top mattress. Many rooms offer great courtyard or mountain views, and all are furnished with the uplifting Heavenly(R) Bath. ... more   less 
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Also Known As:
The Westin Pasadena Hotel Pasadena
Westin Pasadena
Pasadena Westin

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