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All reviews evening reception made to order omelets happy hour complimentary drinks managers reception indoor pool great hotel highly recommend this hotel place to stay high desert antelope valley excellent breakfast fresh fruit business trip clean rooms softball tournament waffles
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Reviewed 10 October 2018

One of the best hotel in Palmdale. I can not say enough about the staff Dana the bartender is my favorite is awesome!!! Location is close to the mall, freeway and restaurants. 45 mins from Los Angles.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank TishT936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvelynL1595, Manager at Embassy Suites by Hilton Palmdale, responded to this reviewResponded 11 October 2018

Thank you for taking a moment to share your experience, We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2018

We've stayed at a lot of hotels in California, and this is by far the cleanest of them all. The staff is amazing, friendly, and energetic.

The views are stunning, I love desert mountain views. It is located super close to shopping and food. The rooms are laid out nicely, and the decor is inviting. The lobby is gorgeous.

We really enjoyed our time here. This ranks in our top favorite hotels.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Cheryl_Cyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvelynL1595, Manager at Embassy Suites by Hilton Palmdale, responded to this reviewResponded 11 October 2018

Thank you for taking a moment to share your experience, We greatly appreciate and hope to welcome you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2018

The complimentary water in the lobby was a different flavor every day and a perfect welcome from being in the desert. The happy hour was also welcome with very friendly staff and service and tasty appetizers.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank alohaneener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvelynL1595, Manager at Embassy Suites by Hilton Palmdale, responded to this reviewResponded 3 October 2018

Thank you for taking a moment to share your experience, We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2018

Dirty room vents and windows. The room description on the website is incorrect. 2 room suite doesn’t mean 2 room suite it means you have a living room and 1 bedroom. I talked to the front desk about this and was not given a different option, I was told that’s what I paid for.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank sergiocN6857ID
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvelynL1595, Manager at Embassy Suites by Hilton Palmdale, responded to this reviewResponded 26 September 2018

We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future, One of our hotel managers will be contacting you regarding your concerns.


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Reviewed 7 September 2018 via mobile

First time to check in here. The room is bigger than other Embassy Suites. It's very cozy and very clean. The only issue I have is the clog bathtub. I just can't understand that it is not part of their housekeeping check every day while they do the cleaning so the next guess will not be frustrated. But, everything else is good, I still highly recommend this hotel.

Date of stay: September 2018
Trip type: Travelled with family
Thank Lea A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evelyn L, Manager at Embassy Suites by Hilton Palmdale, responded to this reviewResponded 7 September 2018

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

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