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“Wow Love this Place”

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Avalon Hotel and Bungalows Palm Springs
Ranked #21 of 73 Hotels in Palm Springs
Carlsbad, California
2 reviews
“Wow Love this Place”
Reviewed 3 May 2012

I wanted to thank the staff at the Viceroy Palm Springs and the wonderful check in staff. I arrived for some much needed down time and as a single woman I felt more than comfortable. The staff made me feel right at home and gave me pointers on where to go for the evenings! And the recommendations were perfect. Loved the pool and the quiet courtyard, thank you so much Don and staff.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sammi-travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager90210, Guest Relations Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review, 12 May 2012
Dear Sammi Travels

Thank you so very much for the positive review. We are delighted that we were able to exceed your expectations in creating an oasis for your to relax. We so much look forward to seeing you again.

All the best.

Don

Don Devine
Guest Services Manager
Don.devine@viceroyhotelsandresorts.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,189 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (245)
Date | Rating
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  • English first
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English first
Toronto
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2012

My wife and I just returned from this beautifully located Palm Springs hotel, where we experienced the hallmark traits of wonderful and respectful all round service, genuine generosity and a caring service team of professionals that just get it. The art of a true hotelier is often an undiscovered art form most often seen in old world Europe and rarely portrayed in North America; bravo to Don Devine (a true genuine gem) and those women and men at The Viceroy!


Browns
Toronto, Canada

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager90210, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review, 12 May 2012
Dear DB,

I wanted to thank you for writing such a great review of the hotel. Your comments about our staff, especially Don, were extremely nice to read. We work very hard to ensure that our guests have the best experience, and it’s rewarding to be acknowledged for such.

We look forward to welcoming you back.

Spencer Yeo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orange County, CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 April 2012

Viceroy Palm Springs is just the kind of hotel you want in Palm Springs. It has an intimate retro feel, but the accommodations are top of the line and the service is what you would expect from the Viceroy brand. Front desk service was so friendly and helpful!

Try to get a room with a patio facing the adult swimming pool. You'll have access to the bar and live music on some evenings. Take advantage of that beautiful evening weather in Palm Springs!

Room service food absolutely delicious, fresh-made and high-end. Can't wait to go back!

Room Tip: Room near "family pool" if you have kids. But with no kids, get a room with a patio that f...
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fptolemy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager90210, Guest Relations Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review, 12 May 2012
Dear fptolemy

We were thrilled to read your review of the hotel and so happy that you will be returning. Please do contact me directly to help make your arrangements. I have shared your comments with the staff, who are the ones that make it happen, they were very happy.

Look forward to welcoming you back.

Don Devine
Guest Services Manager
Don.devine@viceroyhotelsandresorts.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 April 2012

This hotel is a must if you visit Palm Springs. We spend two days in the most wonderfull Art Deco decorated room. The pool areas are beautifull and you can even dine at the rim of the pool in the evening. Wonderfull located just outside the city.

Room Tip: Through Hotels.com you can find good prices even for a suite. We booked one day before as a last mi...
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  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Goodspeeed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager90210, Guest Relations Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review, 12 May 2012
Dear Goodspeed,

Thank you so very much for your excellent review. We are so happy that you had such an enjoyable stay with us. We also appreciate your booking tip, although I would like to add that we operate our room prices under a parity rule. You should find the same price on our website as with all other booking sites. Alternatively, you can always email me and I would be happy to make your arrangements personally.

Very best regards.

Don Devine
Guest Services Manager
Don.devine@viceroyhotelsandresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
durham
Level 5 Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 22 April 2012

stayed for one night. room was decent size, nice and clean with comfy bed.
very pretty areas around the pool and the breakfast we had was excellent.
most of the staff were great except one barman who was a bit frosty.
the hotel is one of those places that tries to be hip and cool. however compared to the orbit in and melvyns at the ingleside inn, it just isnt.
if you want old style cool stay at one of them, they really feel:-)like old style palm springs.

Stayed April 2012, travelled as a couple
Helpful?
1 Thank stephen g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager90210, Guest Relations Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review, 12 May 2012
Dear Stephen G,

Thank you so very much for your review. We are glad that overall you were happy with your stay and appreciate your critique of our style and design. You are quite correct, our Kelly Wearstler designed property is certainly different than the 1930's Ingleside Inn and something we are not trying to replicate.

We hope that your overall experience will persuade you to return and if so, please do not hesitate to get in touch with me personally.

Don Devine
Guest Services Manager
don.devine@viceroyhotelsandresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Avalon Hotel and Bungalows Palm Springs

Property: Avalon Hotel and Bungalows Palm Springs
Address: 415 S Belardo Rd, Palm Springs, Greater Palm Springs, CA 92262-7307 (Formerly Viceroy Palm Springs)
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Palm Springs
#6 Luxury Hotel in Palm Springs
#8 Family Hotel in Palm Springs
#21 Romantic Hotel in Palm Springs
Price range (per night): ₹ 10,783 - ₹ 42,875
Hotel Class:4 star — Avalon Hotel and Bungalows Palm Springs 4*
Number of rooms: 67
Official Description (provided by the hotel):
A jewel box nestled in the heart of downtown Palm Springs, the historic Avalon Hotel and Bungalows Palm Springs rests at the foot of the rugged San Jacinto Mountains on four acres of fragrant, beautifully manicured gardens. Its Spanish architecture punctuated by a series of secluded, private bungalows, calls forth the iconic, storied Golden Age of Palm Springs, exuberantly updated with Hollywood Regency interiors by renowned designer Kelly Wearstler. At Avalon every experience has been hand-curated by a team of collaborators and bona fide hotel aficionados. You might say it's a calling. A penchant for wanderlust. A mind for singular retreats and unrepeatable vibes. We hold an affinity for one-offs, anomalies and the irrefutable allure of a personal touch. Our trademarks are small batched. Think of us as your own private hideaway. All you have to do is stay. ... more   less 
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Also Known As:
Viceroy Palm Springs Hotel Palm Springs
Viceroy Hotel Palm Springs
Palm Springs Viceroy Hotel

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