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All reviews pool area breakfast area free breakfast breakfast is served quiet location yogurt hard boiled eggs open hours coffee machine indian canyons close to downtown nice stay short drive pool and hot tub nice pool palm canyon drive the main drag
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Reviewed 3 January 2016

Stayed overnight during recent Winter Road Trip while visiting Joshua Tree National Park.

Front desk was friendly and helpful with area information.

We did like that there was good dining located within driving distance. That said, not so sure we would feel super comfortable walking around the area during certain times of the day.

We did get a nice room which was updated and there were no issues with it. The walls are thin so if you get noisy neighbors, that could be an issue.

We also used the laundry facilities on site and that went well. We were able to get detergent and necessary items at the front desk.

Room Tip: It's the lucky of the neighbor draw, but rooms on higher floor will mean no noisy neighbors up above
  • Stayed: December 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank chipnchair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig G, General Manager at Best Western Inn at Palm Springs, responded to this reviewResponded 12 January 2016

We are happy to hear that you enjoyed your stay. Palm Springs is a wonderful and safe area. We hope you get another chance to visit our city in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2015

All has been said, the place is a wreck, no shower curtain, wall paper falling off the wall and the value was way below the travel standard in CA. I use BW for most of my company travel and will never use this venue again. And, its been renovated to boot. I will not use their contractor for the renovation either.

  • Stayed: December 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
5  Thank Clyde S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig G, General Manager at Best Western Inn at Palm Springs, responded to this reviewResponded 12 January 2016

Sorry to hear about your stay with us, We take all the feedback we are given seriously and will be looking into this in order to make our guests happy.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2015

For this price I expected more. My dogs hated it, hardwood floors made them slide all over. My little canine girls spent all night on a blanket that we had brought, or on our laps. It was small room with no place to store out luggage out of sight. The room was clean and the bed was comfy. However, I will not stay again, only because I expected a larger room for the price. If it were cheaper, I would stay again.

Room Tip: The ground floor was quiet
  • Stayed: December 2015, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank bbfiat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig G, General Manager at Best Western Inn at Palm Springs, responded to this reviewResponded 31 December 2015

We are happy to hear that you enjoyed some areas of your stay. As for the size of the room we do believe that it is comparable to others in Palm Springs. We hope you might stay here again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2015 via mobile

We have returned to this hotel several times a year and this place just gets better and better. It was once a very 'tired' facility but now the rooms have been substantially upgraded. The AC and Heat is efficient and quiet. The bathroom facilities have been all updated. The beds are comfortable and best of all, the staff are very good.

Great attitudes at Registration with a courtesy call to the room after check-in to ensure that everything is ok.

The staff are great!

Stayed: December 2015, travelled with family
Thank WilsonKonaMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig G, General Manager at Best Western Inn at Palm Springs, responded to this reviewResponded 27 December 2015

Thank you for your wonderful review. We are always looking to make improvements and will continue to listen to our customers feedback.

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Reviewed 15 December 2015

We stayed in the hotel for Thanksgiving break. It is in a very good area and easy to find. Te location is brilliant to go downtown, hiking or just explore the city. The room was ok, really big, but the bathrooms need a little updating. You can hear the TV noises from you next door neighbors, too. Otherwise the rooms are very clean, staff is extremely nice and forthcoming especially at the breakfast area. The breakfast area is outside - in the summer I suppose it is great to have breakfast outside but we had less than 55 degrees audit was freezing although there are heater and a fireplace. the pool area looks inviting, but we have not used it. I had better experiences in a Best Western.

Room Tip: try to get a room on the 3rd floor and far away from the pool
  • Stayed: November 2015, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Rike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig G, General Manager at Best Western Inn at Palm Springs, responded to this reviewResponded 27 December 2015

Thank you for staying with us over thanksgiving break. We appreciate all the feedback and will be using it. We are happy to hear that our staff was accommodating.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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