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“Disappointing”

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Baymont Inn & Suites Palm Springs
Ranked #54 of 73 Hotels in Palm Springs
Jackson
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Disappointing”
Reviewed 18 January 2012

We enjoy Comfort Inns and Quality Inns frequently on our business trips. .. but I have to admit that, though not "poor", there were issues that made the stay a little less than "average". We stayed five nights - attending a local event.

The front desk staff was friendly, the room was clean, the rates were good .. but the plumbing was horrible. It would appear that the managers are accustomed to complaints about the pluming.

Before we were moved into a different room, the shower made a horrible LOUD noise, the water pressure was almost non-existent and the tub wouldn't drain. In the new room, the tub drained... but stopper wouldn't work.. so a bath was not possible. (only a shower). I clearly heard the Loud hot water noise coming through the walls from two different surrounding rooms. It would seem that it's a problem they would be familiar with.

The breakfasts were good (as usual).. but were late on at least two of the days. (we had time constraints - had to be at our convention on time)

They were good at providing the extra coffee in the room (we requested enough for two pots).. except for the last day.. where there was no regular coffee or sugar/creamers. It looked like housekeeping just tossed some decaf on the counter, hung the towels, made the bed and left. Perhaps they had a member of housekeeping who was having a bad day? .. I don't know.

There is a good choice of restaurants within walking distance.. and a Rite-Aide across the street. (handy for incidentals) .

We'd stay there again only if nothing else in the area was available. .. It wasn't horrible.. but not quite up to par with most other Comfort Inns.

  • Stayed January 2012, travelled on business
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    • Location
    • Sleep Quality
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Helpful?
2 Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Seal Beach, California
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 October 2011

found this hotel to be clean and at a reasonable price and a great breakfast. Nice room with a fridge and microwave and located right near the freeway on ramp. The staff was friendly.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chrissie313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wuustwezel, Belgium
Level Contributor
176 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 2 September 2011

On our way back from Las Vegas, we stopped in Palm Springs to soak up the atmosphere of this lovely town. We booked (as usaul) in a Comfort Inn Motel. When we arrived, we were helped friendly and correct by the man behind the desk. We had a room on the ground floor with garden view. The room was clean, and had most amenities you'd expect. They feel a bit outdated, but all was OK. The motel had two pools and a spa, very welcome when it's 105°F! Chairs provided, umbrellas as well. Breakfast included wasn't great, just the basic things but sufficient for a small meal. Not a luxurious stay, but everything was more than OK.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank RoelR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fullerton, California
1 review
Reviewed 25 August 2011

Took my daughter and 6 friends for an 18th birthday weekend. Booked 3 rooms online at AAA rates and one free room with rewards. All rooms were ready for early check-in at 1:30pm. Extremely clean and all amenities were working (frig, A/C, bath). Bathroom clean and all in working order. Asked for extra towels with the reservation and all rooms had the extra towels. The A/C worked so well in the 100+ temps that we had to turn it off a few times. Comfortable beds. Rooms facing pool but very quiet and not alot of noise in the pool area even with several people and families. Close to PC Drive and the Art Fair on Thursday nights. Staff helpful with restaurants and attractions. Starbucks about 2 blocks away within walking distance. Also, drive-thru Starbucks the opposite direction on PC Drive about 3 blocks. Breakfast was fine with good selection of proteins (scrambled eggs,sausage,HB eggs, yogurt), fruit, breads, waffles, juices, milk & cereals. Better than many continental at similar priced hotels. Overall, excellent experience & value for the $.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank UniTravelMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galena, Ohio
Level Contributor
360 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 389 helpful votes
Reviewed 2 August 2011

Not a 21st century place to stay. Dirty halls, dark stairways, rooms open to outside little security. Place needs renovation badly. Got the room for free using Choice points otherwise we'd ask for a refund. Room very hot. Surprised it's a Choice hotel more like a Motel 6.
Nice help at front desk.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank closch7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Baymont Inn & Suites Palm Springs

Property: Baymont Inn & Suites Palm Springs
Address: 390 S Indian Canyon Dr, Palm Springs, CA 92262-7827 (Formerly Comfort Inn Palm Springs Downtown)
Phone Number:
Region: United States > California > California Desert > Palm Springs
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #54 of 73 Hotels in Palm Springs
Price range (per night): ₹ 4,866 - ₹ 9,861
Hotel Class:3 star — Baymont Inn & Suites Palm Springs 3*
Number of rooms: 129
Official Description (provided by the hotel):
Opened in 1958 as the Dunes Hotel, and once a great weekend to hangout for celebrities like Nancy Sinatra, Elvis, and the Rat Pack, feel good with a great book at the pool with breath taking view of the San Jacinto Mountains. The San Jacinto Mountains provide a scenic backdrop for many of the area golf courses. Four miles from Palm Springs International Airport. Location Located in Downtown Palm Springs, visit the Agua Caliente Cultural Museum, enjoy Palm Springs best of the best fine restaurants, night clubs, great music for all ages. Casino, also within 5 minutes to the world famous Palm Springs Aerial Tramway. Just 18 miles from Desert Hills outlet known for all the top name brands, features more than 180 designer stores like Nike, Saks fifth avenue, J Crew. Three blocks from Palm Springs Convention Center. Hotel Features Over 130 swaying palm trees. 129 rooms and meeting room. Two temperature outdoor pools and hot tub. A 24/7 fitness center and guest coin laundry, and coffee/tea in a common area are available 24/7 at this smoke-free hotel. Free upgraded continental breakfast for two daily, free Wi-Fi, free parking no resort fees. 24/7 business center, meeting room, and a children's pool are onsite. Adjacent to Rio Azul fine Mexican Restaurant & Grill, Ty Massage & Acupuncture and Rooster & the Pigs five star Vietnamese Restaurant. Room Amenities Rooms offer free Wi-Fi, coffee makers, and flat-screen TVs with cable channels. Free local calls, ironing boards, and desks are among the other amenities that guests will find. Pool and Courtyard rooms with all the amenities and refrigerator. • Access via exterior corridors • Air conditioning • Cable TV service • Free newspaper • Free toiletries • Daily housekeeping • Desk • Free Wi-Fi • Hair dryer • Iron/ironing board • Flat screen Television • Free Showtime Nearby Things to Do The recreational activities listed below are available either on site or near the hotel; fees may apply. Every Thursday night enjoy walk to Palm Springs street fair, arts, crafts, music, food, greet outdoor life entertainment. Get around Palm Springs every Thursday – Sunday from 11am – 1 am just jump onto the Buzz free trolley at no charge. • Golfing nearby • Bicycle rentals nearby • Mountain biking nearby • Scooter/moped rentals nearby • Hiking • Spa Casino • Jeep Tours • Palm Springs Air Museum • Smoke Tree Stables Horseback Riding • Firestar tour adventure of star homes • Windmill Tours • The Living Desert Zoo Hotel Policies Check-in 3 PM Check-out Check-out time is noon • No Pets • You need to know Extra-person charges may apply and vary depending on hotel policy. Must be 21 of age to check in. Government-issued photo identification and a credit card are required at check-in for all charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Hotel does not rent to locals. • The name on the credit card used at check-in to pay for all charges must be the primary name on the guestroom reservation. No cash at check-in. 2 elevators No rollaway/extra beds available Cribs (infant beds) available on request only For group and tour contact hotel direct. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ... more   less 
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Also Known As:
Comfort Hotel Palm Springs
Comfort Inn Palm Springs
Palm Springs Comfort Inn

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