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Hotel California
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Reviews (1,652)
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1,545
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All reviewscommunity kitchenpink champagnelucy and jaycommon kitchenshared kitchenguest kitchenhot tubdvd libraryfree snacksfully stocked kitchenbbq areatour of the propertyfeel like familyfire pitfresh fruithome away from homeother guests
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1,383 - 1,388 of 1,652 reviews
Reviewed 3 May 2012

I can not say enough good things about our stay at Hotel California. My husband and I commonly get terrible customer service at hotels, restaurants, etc (bad customer service seems to be the new norm). However, Hotel California goes above and beyond in making our stay pleasurable and comfortable. They have "set the bar" for what other hotels should be doing. First of all the staff is ALWAYS happy and in a good mood. Even when they are busy doing other things they always take the time to stop what they are doing to help you. No "grumpy Gus" work here. For example, we left the hotel for a cruise around town on bikes and they gave us bottled water to keep us hydrated while on our trip. And there was no extra charge on our bill! They wouldn't have done that at a name-brand hotel or at a pricey vacation rental! They have thought of everything for amenities - pool towels, pool floaters, umbrellas and chairs, misters around the pool, kitchen and grills to cook your own meal (great way to save some cash while on vaca), frequent buyer program number for the local grocery store, fridge in your room plus snacks, water, pop and coffee maker. Rooms are clean and comfy. The public areas are beautiful and relaxing. They have bikes you can borrow to drive around town or to the grocery. Or you can have them order a car for you from the front desk and a rental car will be dropped off right there.

Like I said, I can't say enough positive things about our stay. We will be staying there again on our next trip to Palm Springs!

Stayed: April 2012
Thank BuckeyeBabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2012

Not surprised to see this gem as number 1!

Lucy, Larry, Jay and Mike are the most gracious of hosts and have taken care of every little detail to ensure a great stay.

The beds, linens and pillow are most comfortable. The property is absolutely spotless. There is make-up remover in the bathroom, sunscreen by the pool, a changing daily selection of snacks in your room (no charge), frozen bottles of water for desert hiking and biking (no charge), a sharing libray - take a book, leave a book and a vast selection of videos, including latest releases.

As we were there for a long stay, we used the shared kitchen on a daily basis. Before we arrived I worried about sharing a kitchen and barbeques - but they're pristine. And the kitchen is stocked with olive oil, balsamic vinegar and a wide array of spices. Best parts of the kitchen? The blender for frozen drinks, the umbrellas for said drinks (see profile photo) and the fruit picked fresh from Larry's yard (no charge!)

There are bikes for you to use as you wish, a limo for special outings and a couple of decent restaurants within walking distance.

My mom and I stayed for 3 weeks and are already booked for next year.

We loved the warm (but small) pool, the hummingbirds playing throughout the property but most of all, we love Lucy! (lol, couldn't resist) And of course Larry, Jay and Mike too.

  • Stayed: March 2012, travelled with family
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Thank canadianbeachgoer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2012

Great place, has everthing you need. Nice clean rooms, Internet, pool, free limo.
Community kitchen and you can grill if you like.
Great staff and very helpful.

Stayed: April 2012
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2012

What can I say, we were welcomed with a smile, a drink, and a tour of the facility making us feel like long lost family that came over. My fiance and I were very happy with the services and facility. The rooms and beds were high quality Dining was a new experience being driven to and from in a private limousine. We left knowing we have made friends. This is like no other Motel Ive stayed in, here or at home in Australia.

Stayed: June 2011, travelled as a couple
Thank richard h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2012

I would not hesitate to recommend this very special hotel. Full marks for attention to detail, setting, comfortable beds, wonderful rooms and staff. There is absolutely no reason to look elsewhere. Thank you for a memorable stay.

  • Stayed: April 2012, travelled as a couple
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Thank 50Debbie50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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