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Reviewed 31 January 2012

If you are looking for a place that is a lovely retreat from the busy world look no further than the Palm desert intrawest. I recently went down to Palm Desert and stayed with my points for 2 nights and then 1 night at the end of my stay at the Intrawest..I have to say the customer service is just excellent- the front desk clerks are just so friendly and take personal interest in their customers - they make it really easy for you to stash your items and hang around the resort for the day if you are flying out later in the day. When I had to go back for the last day it was like going home, so welcoming!!

Date of stay: January 2012
  • Trip type: Travelled solo
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2  Thank Charlene D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2012

Wonderful as always and glad to see the economy has not resulted in the resort trying to cut corners or staff- the types of cost cutting that ultimately makes me choose some where else. Clean rooms, friendly and accomodating staff, well kept facilities, updated amenities. Definitely worth it when you want to get away and don't want to risk where you choose to stay.

Room tip: All the rooms I've ever had were great. The 2bdrms are all downstairs and a noisy upstairs neighbor can definitely trigger a call to the hotel desk!
Date of stay: October 2011
  • Trip type: Travelled with friends
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1  Thank Eddie2684
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2012

Stayed 1/2 -1/4 and had spectacular weather (mid 80s). Once again Club Intrawest in Palm Desert exceeded our high expectations. From the staff, (Alicia was specifically attentive in placing us in a wonderful villa) to the grounds, to the wonderful pools, to the villas themselves this resort is the definition of serenity and relaxation.

Date of stay: January 2012
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3  Thank storels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2011

We use most of our points here during annual pre christmas getaways,,now that the internet wifi has finally been modernized to the point of being fully functional,, I'll try for a few more improvements,, yeah a regular oven would be great but how about the furniture, the only seating in the greatroom is that abominal sectional with bottom cushions like concrete and back cushions like fir lumber,, after all these years just looking at those things makes me wince,,, and those wrought iron bar/dining highchairs crikey,, ugly, uncomfortable and I'm always stubbing my toes on them pulleeess ,,
as you can guess with that furniture we won't be watching much TV ,, but oh well the program package the resort has available is pitiful,,, one PBS channel and 30 or so abominations abflexor, sort of channels or I kid you not 'leave it to beaver' get with it raise my annual dues or cut back a bit on the great gardening, trap and relocate /steralize the rabbits,,

otherwise a fine getaway for dec when the points go a bit further

Date of stay: December 2011
  • Trip type: Travelled as a couple
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5  Thank quietfreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2011

This was our 6th visit to the Palm Desert Intrawest resort. We were particularly pleased to see that James is the manager here. The last time we stayed at the Intrawest Sandestin resort, James was the manager there and went out of his way to make sure we were well looked after when our 6 week granddaughter was taken to hospital (double pneumonia but fortunately made a full recovery). We love the location, layout, and atmosphere at the Palm Desert property. 4 pools(2 adult) and numerous spas. Although 90% occupied it didn't feel crowded as it is so spread out. Since our last visit all the outdoor pool furniture has been upgraded-.very comfortable and decorative. Service from all the staff very helpful, friendly and accommodating

Date of stay: December 2011
  • Trip type: Travelled with family
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1  Thank jakobj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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