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“Perfect family resort!” 5 of 5 bubbles
Review of Marriott's Shadow Ridge I-The Villages

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Marriott's Shadow Ridge I-The Villages
Ranked #5 of 22 Hotels in Palm Desert
Certificate of Excellence
Los Angeles, California
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Perfect family resort!”
5 of 5 bubbles Reviewed 21 February 2012

We just went here for the long weekend (President's Day) and I couldn't wait to write a review this amazing resort. It is perfect family resort! We have two kids (8 and 5) and they both are already asking when we can go back. We stayed in the one bedroom villa--the kids slept on the pullout sofa in the living room. There's a kitchen, washer/dryer, huge bathtub with separate shower, great closets and drawer space, huge balcony, and tons of space. The room was fabulous, but the best part of the resort is all the fun things for kids/families. There are basketball and volleyball courts, multiple pools, a water slide, bike trails, a splash area, outdoor gas grills, etc. They also have tons of planned kids activities and movies throughout the day. We didn't have enough time to do everything! We plan to stay a week next time. Overall, this resort is just perfection.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank travel4fun3319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (328)
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English first
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 19 February 2012

We stayed for a week in a 1 bedroom unit, newly renovated. I think this property is lovely. The kitchen has stainless full size refrigerator and DW, 4 burner cook top and adequate counter and cabinet space. LR has 2 chairs and couch, there is a full size dining table, and deck has table and 4 chairs. Marriott beds. All rooms have views of golf course, which is itself lovely. 3 pools and 2 gyms. The safe lock was broken when we arrived and was fixed rapidly upon request. Lots of ongoing maintenance on this property and it shows.
We observed a studio as well. Much smaller deck. No dining table. Small counter. Half size refrigerator. No cook surface. Better to spend the money and stay in a 1 bedroom.

Room Tip: Ask to stay in a room that isn't near Monterey Ave.
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 886886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san clemente ca
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 bubbles Reviewed 11 February 2012

To begin , my sons work at Marriott properties, my husband is a Marriott platinum member, staying at properties all over the world. So I thought a room at Shadow Ridge Palm Desert for $39 a night while on business was an exceptional deal.... Wrong!
My 3rd night, I returned to my room after a typical 12 hour work day. The message light was blinking so I called front desk, the woman said the system was having a problem, I had no messages and she was sorry for the confusion.
An hour later I was woken up from a deep sleep by a ringing phone, but ignored it, they'd call back, right?? Wrong! Awhile later, men were pounding on my door, yelling "welfare check" while opening the door!!! I was naked, had no robe, in my room.... Luckily I had the security lock on but they were able to have the door open about 3-4 inches....They then told me to call the front desk, that they had been trying to get in touch with me for 2days.... I then packed my bags and left the property.... It's not safe for single women.... I saw the two thugs as I left the property, they are loss prevention.... I believe they knew I was there alone as I had towels delivered earlier in the day.... Needless to say, this story will be going to the upper echelon of The Mariott Corporation.

  • Stayed February 2012
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
13 Thank dinerosdeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, MA
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed 1 February 2012

Due to high occupancy over the Christmas break, we were unable to stay in the Desert Springs Villas for our entire visit to Palm Springs. Shadow Ridge had rooms, but only the second bedroom (the lockouts) of the two bedroom villas were available. As those bedrooms had been lovely at the Desert Springs Villas, we reserved them, fortunately only for one night.

I cannot speak to the main suites in the one and two bedroom villas, as we did not see them, but the second bedroom left a lot to be desired. Although it was clean, our first floor bedrooms were dark and narrow. The bathroom was tiny. The patio, which overlooked a lovely pastoral pond, was enclosed, making it dark, and the chairs were uncomfortable. The mini kitchen was extremely small, useful only for making popcorn or other incidental task. Even a simple breakfast was difficult in that kitchen. Again, we were comparing it to a much nicer second bedroom in a nearby Marriott facility, at the same price.

The pools, however, were nice. There is a large family oriented pool and a second, quieter pool for adults. The hot tub was small, but not crowded and the big pool was nice. As expected, the grounds were very well maintained and the staff helpful. I would not go back if all that was available was the second bedroom.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank eadj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glastonbury, CT
Level Contributor
64 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

Oh how I wish we could have stayed longer than the three nights we were there. My husband and I were in town for a family event. We have often stayed with his parents, but have moved on from that, but usually to the Fairfield Inn nearby their house. The Fairfield wasn't available at a price we were willing to pay but, luckily, Shadow Ridge was! And just as several of the previous reviews state, it really is a beautiful, well-kept, top-notch property.

We had a studio unit on the top floor of the 2800 building. It was clean, nicely appointed and had one of the most comfortable beds I've slept on in a hotel/motel/resort/condo in many years. A studio unit is the perfect size for two people, as long as they don't need cooking facilities (which we did not). The only meal we had in the room was a cereal breakfast before heading over to the state-of-the-art gym. Aside from the excellence I've experienced with cruise ship gyms, this is the best we've had at a hotel/motel/resort/condo in a long time. They even have three treadmills outside overlooking the 1st tee of the golf course, looking out towards the mountains. Beautiful.

While we did walk around the beautiful grounds and checked out what was where, unfortunately, we were unable to take advantage of the recreational facilities (I'm talking about the pools and tennis courts). But, oh, how we would have liked to.

Also, any of our dealings with the resort staff was first rate. Service with a smile.

We certainly hope to stay again at Shadow Ridge next time we're in the area.

  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CNorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marriott's Shadow Ridge I-The Villages

Property: Marriott's Shadow Ridge I-The Villages
Address: 9003 Shadow Ridge Rd, Palm Desert, CA 92211-2057 (Formerly Marriott's Shadow Ridge)
Region: United States > California > California Desert > Palm Desert
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Palm Desert
#7 Romantic Hotel in Palm Desert
#8 Family Hotel in Palm Desert
Price range (per night): ₹ 7,582 - ₹ 35,425
Hotel Class:3.5 star — Marriott's Shadow Ridge I-The Villages 3.5*
Number of rooms: 427
Official Description (provided by the hotel):
Southern California's magnificent mountain ranges serve as the breathtaking backdrop for Marriott's Shadow Ridge. Spacious villas overlook rolling fairways and sparkling lakes weaving throughout the landscape. Beautiful master suites feature a king bed and oversized soaking tub while the spacious living and dining areas, and fully kitchen offer convenience and comfort. Swing by the Faldo Golf Institute by Marriott and try your luck on the championship course. Then relax at Nick Faldo's Bar & Grill. ... more   less 
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Also Known As:
Marriott`s Shadow Ridge Hotel Palm Desert
Marriotts Palm Desert
Marriotts Hotel Shadow Ridge
Marriott Palm Desert
Marriott Shadow Ridge
Marriotts Shadow Ridge

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