We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Nice Hotel - Great Location” 4 of 5 bubbles
Review of Hampton Inn & Suites Ontario

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hampton Inn & Suites Ontario
Ranked #5 of 41 Hotels in Ontario
Certificate of Excellence
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Nice Hotel - Great Location”
4 of 5 bubbles Reviewed 17 September 2011

Across the street from Ontario Mills shopping mall; free breakfast, free internet, free parking. Can get to Hotel via 3 different freeways...Hwy. 210, Hwy. 60, and Hwy. 10. Lots of eateries around the Hotel to pick from.

Room Tip: Ask for a room on the ground level.
See more room tips
  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank fhyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeAuna W, Director of Sales at Hampton Inn & Suites Ontario, responded to this review, 19 September 2011
Thank you for taking the time to write a review about the hotel! I'm very happy you enjoyed your stay with us. Being located at the Ontario Mills Mall certainly has its advantages. And the variety of restaurants in the area gives you a taste of everything. We look forward to seeing you on your next visit.


Hampton Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

402 reviews from our community

Traveller rating
    224
    119
    40
    13
    6
See reviews for
142
56
23
143
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Chandler, Arizona
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 5 August 2011

Hampton Inn and Suites in Ontario, California, because of it's location near Ontario Mills Shopping Center attracts mainly business clientele. It is clean, the staff is very professional and helpful. Our check in was very easy. We were new to the area and had a lot of questions regarding restaurants, directions to other areas in the city and always found that we could depend on the staff to assist us. The hotel has 91 rooms with either king beds or two queen beds, non smoking or smoking. Internet access is available, each room has a large working table, coffee makers and some rooms offer a full sized refrigerator.

The breakfast in the morning consists of eggs, a hot meal item, breads, waffles, fruit, cereal, yogurt, juice, coffee, and tea. In the evenings hot homemade cookies are waiting for customers. Coffee and tea is always available. The breakfast area is clean, well maintained, with lots of tables. The hotel is a smaller Hampton Inns and Suite and very well maintained.

The rooms are large with very comfortable beds with plenty of pillows. The rooms are equipped with irons and boards and nice sized TV. Our room was very clean, carpet was well maintained as were all the hallways in the hotel. They offer an exercise room and pool. Parking is very limited at hotel, however, they have an agreement with the Ontario Mills Shopping Center for the overflow with a parking permit issued by the hotel to park at the center.

The property is at the Ontario Mills Shopping Center with lots of shopping and restaurants. It is located about 15 to 20 minutes from the Ontario Airport. When we return to the area, we would return to this property.

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cecilel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeAuna W, Director of Sales at Hampton Inn & Suites Ontario, responded to this review, 17 August 2011
Thank you for a great review Cecile!

We loved having you stay with us. We have made great efforts to improve the experience the guest receives and it has paid off. I look forward to having you as a guest when you return.

Sincerely,

Hampton Inn & Suites Ontario Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 21 June 2011

Great accommdation, really friendly staff, excellent location directly opposite outlet mall. Excellent value for money, will definatley stay here again.

  • Stayed April 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ceiley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katy, Texas
Level Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
1 of 5 bubbles Reviewed 12 January 2011

OK first the few good points about this hotel:

1) Very friendly staff
2) Very close to the mall

But the bad points far out weigh the good.

This is a very noisy hotel – PERIOD.

Noise from the I-10 Freeways (afew hundred yards away with large trucks going 24/7. Noise from the mall access road & finally noise from within the hotel. It’s just not a place to get a good nights sleep.

The beds are fine but the rooms are sad, run down & need a very good cleaning or better still renovating. Motel 6 OK but a Hampton Inn?

There is far too many other newer & better properties around Ontario Mills you don’t need to stay here (I will not).

  • Stayed January 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Superbuyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, IA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 April 2010

My wife and I used this hotel for 2 nights and I think we only spent a combined 16 hours in it. We flew into LAX at 10 PM and it was about an hour drive to the hotel. The neighborhood is very nice and SAFE. I felt like I could walk to the car and not worry about my safety. There are some nice restaurants and a mall practically on the same premises. I booked this through Hotels.com and got it for $65/night. So, for that kind of money, it was well worth it.

The free breakfast was very good and even the coffee was great...saved me $2 each morning from not going to Starbucks. The staff was very nice as well.

Yes, the walls seem thin and you can hear the water running anytime someone close by flushes their toilet, but we were on the first floor so it may be better on a higher floor. But again, for $65/night, you can't beat it!

  • Stayed April 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jsnisu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ontario hotels
0.2 km away
Country Inn & Suites By Carlson, Ontario at Ontario Mills
2.0 km away
Embassy Suites by Hilton Ontario-Airport
0.4 km away
Hyatt Place Ontario / Rancho Cucamonga
Show Prices
Show Prices
Show Prices
5.4 km away
Azure Hotel & Suites Ontario Airport
0.4 km away
Ayres Suites Ontario Mills Mall
5.4 km away
DoubleTree by Hilton Hotel Ontario Airport
Show Prices
Show Prices
Show Prices

Been to Hampton Inn & Suites Ontario? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Ontario

Property: Hampton Inn & Suites Ontario
Address: 4500 East Mills Circle, Ontario, CA 91764
Phone Number:
Region: United States > California > Ontario
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Ontario
#1 Romantic Hotel in Ontario
#7 Business Hotel in Ontario
Price range (per night): ₹ 9,426 - ₹ 17,516
Hotel Class:2.5 star — Hampton Inn & Suites Ontario 2.5*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct and Agoda so you can book your Hampton Inn & Suites Ontario reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Hotel Ontario
Hampton Inn And Suites
Hampton Inn Ontario
Ontario Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing