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We've stayed here many many times over the past 3 years. I love the grounds of the hotel and the pool areas! The location is very convenient and I enjoy getting my coffee in the morning and letting the kids check out the grounds, whether they want to play chess or hide and seek! The family pool is large and the slide is always a hit...as well as the ping pong! Staff is always friendly and I felt treated very fairly after an issue was pointed out. The resolution was above and beyond my expectations and I will definitely be back!
One of the more "run down" Hyatt Hotels. Nothing like I expected. Especially in Newport Beach! Beautiful location and grounds but older looking rooms. Not good value for the rate at all! I wouldn't stay again.