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Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort
Ranked #27 of 30 Hotels in Napa
Stockton, California
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Not worth the price”
Reviewed 28 May 2012

We liked this place for the location in Downtown Napa. Our room was $245.00 for a king bed, jacuzzi tub, and fireplace. The first thing we noticed, was the lights didn't work. We tried several times, but some never worked. Later, at 4:00 am, when we were sound asleep, two of the lights that didn't come on, were now on and blinding us.
The room didn't smell very pleasant either so we left the windows open while we were out for the day. We came back and decided to use the fireplace because it was a cool day. We were told by the front desk, that the fireplaces had been turned off for the summer. (We stayed in May and it was cool enough for jeans and jackets).
At night, our pillows kept slipping off the head of the bed as our king size bed did not fit flush with the headboard. On the other end, the duvet comforter would not stay on the bed either. It was slippery and we woke up many times with it off the bed. That p,us the blinding light at finally came on hours later, we're annoying.
We will not be staying here again.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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289 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
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English first
sacramento, california
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 May 2012

it was a spur of the moment decison to spend the night in Napa after we went to St Helena for the day, and went to mums for champange, and the auberage for drinks and a great italian resturant in st helena, so were were lucky to find a hotel room on a very busy saturday night. This was a bit pricey for the size, but they did give us a goody bag full of stuff, and the goody bag was a nice canvas tote, because we asked for some toiletries since we hadn't pack for the overnight trip, were hoping for toothbrushes, but amazingly the goody bag didn't have toothbrushes. we were lucky though cause my partner had been to the dentist for a cleaning and he had a goody bag from his dentist that had a toothbrush and toothpaste, and floss.. just wish they would have had a toothbrush.

Room Tip: we were on the side of the street, but it didn't seem to be too much of a problem, but many gues...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank teresalynn1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NapaValleyH0tel, General Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review, 23 August 2012
Thank-you and Thank-you for telling others how much you enjoyed your stay. We do take customer service seriously and is a weath of information about The Napa Valley. They are a valued members of our Staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Paul, MN, USA
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 May 2012

Updated rooms, friendly staff (Gary at the front desk is very nice), good location - this hotel is within walking distance of everything! The only issue is the thin walls. We could hear a lot of outside noise. We didn't use the pool. It was kind of small, plus the weather wasn't that warm during our stay. But I would recommend this hotel for travellers on a budget who don't want the standard gross, floral, sandpaper 1970s bedspreads and nasty carpet that you get in other value-friendly hotels.

Room Tip: Thin walls... If you are a very light sleeper, you may want ear plugs.
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davialyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NapaValleyH0tel, General Manager at Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort, responded to this review, 23 August 2012
Thank-you for your review. It was a delight having you stay at our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 April 2012

This is the second time we have stayed at this hotel and it’s a great value. You cannot beat the location. It’s a short walk to all of the restaurants/shops in downtown napa. The place is clean, the beds are comfortable and there is free parking at the hotel. The rooms are a bit small, but have everything you need for a great price. A big shout out to Gary who runs the hotel. He is a very friendly guy who will help you with whatever you need. We will be back, if for no other reason than to be entertained by Gary.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EHT1505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san rapael
1 review
Reviewed 19 April 2012

came to see show at uptown (1 block away)Was leery about hotel after reading reviews-polite helpful staff ,newly renovated rooms,comfortable bed Great location walking distance to everything,After we got home we realize we left suitcase at hotel staff went above and beyond to help ship bag back to us thank you Gary.next time i go to Napa i am staying here.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank c b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort

Property: Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort
Address: 853 Coombs St, Napa, CA 94559-2937 (Formerly Napa Valley Hotel & Suites)
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 30 Hotels in Napa
Price range (per night): ₹ 7,453 - ₹ 25,058
Hotel Class:2 star — Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel and Resort 2*
Number of rooms: 45
Official Description (provided by the hotel):
Located close to everything that makes Napa Valley so special, Napa Valley Hotel & Suites is the ideal choice for business travelers and pleasure seekers alike. Featuring business-friendly amenities and a charming boutique feel, Napa Valley Hotel & Suites is within walking distance to a number of local Napa attractions, such as the Copia Center, Oxbow Market, Opera House, Napa Riverwalk, and Historic Old Town Napa. For corporate travel, for weekend getaways, or for tourist adventures, Napa Valley Hotel & Suites is simply the traveler's choice for experiencing everything that Napa Valley has to offer -- and much more. ... more   less 
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Also Known As:
Napa Valley Hotel And Suites
Napa Valley Hotel Napa
Travelodge Napa
Napa Travel Lodge
Napa Travelodge
Travel Lodge Napa
Napa Valley Hotel & Suites, a 3 Palms Boutique Hotel And Resort CA

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