Biggest disappointment of our brief visit to Napa with our daughter and chef son-in-law from Wisconsin. The place was physically cold and uninviting from the moment we walked in. 3 of the 4 meals were awful with an undercooked chicken special for 2 and a pasta dish that unexpectedly had squid ink in it (my husband totally dislikes it and would not have ordered if he'd known). The soft shell crab ordered by our son-in-law was lovely. The appetizers were below average and we think it's unthinkable to charge people for 2 orders of bread when each order has only 4 pieces. The waitress did not tell us we'd have a 50 minute wait for the chicken until after we ordered. When we complained about the chicken being undercooked the manager - NOT the chef told us they had cooked it to 120 degrees and when our chef told him chicken should never be less than 140, he argued with us saying it would reach that temperature while resting. Their only offer to make things right was to take the chicken dish off the check. It was inedible! They claim they are not expensive and have a warm welcoming atmosphere. That was not our experience.
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