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“Great staff”
Review of Monterey Marriott

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Monterey Marriott
Ranked #16 of 55 Hotels in Monterey
Certificate of Excellence
Denver, Colorado
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great staff”
Reviewed 2 February 2012

This was our second stay at this hotel and our first as "platinum" guests. We were given what was supposed to be a suite but which was really just a long narrow room with the TV situated next to the bed and the bathroom (with it's sliding door) at the foot of the bed. Obviously, there could be no TV watching from the bed. The view was of nothing. That being said, everything else about this hotel is great.......the location, the breakfast buffet, the cleanliness and the staff. Everyone is extremely friendly and helpful. The concierge was able to get us dining reservations at the last minute which was much appreciated. We were notified that there was construction going on but we didn't ever see or hear anything. We will stay here again but will probably opt for a standard room with regular TV and bathroom locations.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yonnie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,221 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (266)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Fort Lauderdale, Florida
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 February 2012

Had multiple problems with noisy kids, slamming doors & noise at all hours. Had to move once due to screaming baby and had my room downgraded (I'm Gold Elite). New room had what I could only describe as body fluid stains. GM never returned my call and duty manager seemed to care less. No 'Elite' floor, but 'Elite' rooms scattered.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BobbeeDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
56 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 February 2012

This property is located in downtown Monterrey and close to pier. It offers good facilities and spacious room but service is not up to 5-star standards. Weekend rate are rather expensive.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank avaotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brentwood, California
Level Contributor
190 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 31 January 2012

We have stayed at this hotel for quite a few years, mostly in January, we used our points, my husband is a platinum user.
In the past, we always had a bay view, once they even gave us the presidential suite, fabulous but obviously a fluke even so I would love to repeat the experience .
This time we arrived on a Wednesday for a 4 days stay, we were put in a "mountain view" another word for city with the option to be moved the next day on a newly remodeled room with the warning we might smell the new paint, we did not smell anything but we were not warned about the remodeling noice, the view was better but not what we used to have.
The next morning by 9AM the room was ready, supposedly the people had checkout early , hard to believe because the cleaning staff is usually not there that early, whatever we got a better view. The gentleman at the front desk on Thursday was definitely more helpful and pleasant that his female counterpart from the evening before , he made us feel more welcome
This hotel is downtown Monterrey , basically surrounded by streets, so do not expect a quiet room, unless you have a inside room, I rather have the view and close my window, there is also an abnoxious english pub accross,extremely noisy on week-end , it has a patio outside, nothing the hotel can do about that.
The breakfast buffet is nice, concierge very helpful, rooms are clean and since my husband is platinum, we had free wi-fi, which this days should be standard.
This is a nice hotel but it should not be a category 6

Room Tip: Ask for bay view, high floor , as far away as possible from the English pub
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank odilelosaltos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 January 2012

Stayed for a weekend, while getting my scuba certification. Got a decent priceline bid, and was warned of construction for room renovations. I didn't notice any renovation, although I was able to hear all of the street sounds from my window.... car radios and everything.

Regardless, I slept well. The front desk and valet parking people are all very cheerful. We had like at the minimum three people to open a door for us and 4 at the desk to welcome us some more.

I would recommend this hotel, but probably not for the rates that I saw online.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fuego2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Monterey Marriott

Property: Monterey Marriott
Address: 350 Calle Principal, Monterey, CA 93940-2416
Region: United States > California > Monterey County > Monterey
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Monterey
#12 Romantic Hotel in Monterey
#14 Family Hotel in Monterey
Price range (per night): ₹ 14,480 - ₹ 29,800
Hotel Class:3.5 star — Monterey Marriott 3.5*
Number of rooms: 319
Reservation Options:
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Also Known As:
Monterey Marriott Hotel Monterey
Marriott Monterey

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