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Reviewed 8 October 2021

The hotel was located near LA but was far enough not be disturbed by all the noise of the freeway. Hotel staff are very accommodating, friendly and welcoming. House keeping is upon request due to Covid. Breakfast and dinner is very price friendly. This hotel is a place for you if you want to relax after a busy day in the streets of California.

Date of stay: October 2021
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Sirluijan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ryan Perera, Guest Services / Front Office at Hilton Garden Inn Los Angeles Montebello, responded to this reviewResponded 12 October 2021

Dear Sirluijan,

Thank you for great Review! We appreciate your business and look forward to seeing you back again soon.

-Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2021

Really enjoyed our stay here! The hotel looked very nice, rooms are clean and modern looking. Staff was very friendly and checking in/out was a breeze. Location is nice, no highway/street noise but freeway access is close by. Will be staying here again in October!

Date of stay: September 2021
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Review collected in partnership with Hilton Garden Inn
Thank Nessuh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ryan Perera, Guest Services / Front Office at Hilton Garden Inn Los Angeles Montebello, responded to this reviewResponded 12 October 2021

Dear Nessuh,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service! Our members take their roles in our industry very seriously and try , every day, to provide that quality of customer service, that our guest expect. Thank you again , and we look forward to seeing you on your next trip to Los Angeles!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2021

I
Said enough if you can’t figure it out then at this point . . .I’m not typing 200000 character as to
How you messed me up royally!!!!!!!!!!!!!!!!!!!!!!!!! If I do I might get sued cuz that’s how upset you’ve made me this go around!!!!

Date of stay: August 2021
  • Trip type: Travelled on business
    • Value
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Review collected in partnership with Hilton Garden Inn
1  Thank jkhbiz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 August 2021

The evening manager failed to be welcoming and responsive to customer questions nor requests. The property is nicely located and housekeeping does an outstanding job! 5 stars for cleanliness. Why would the gym open at 8 am on a Saturday?

Date of stay: August 2021
  • Trip type: Travelled on business
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
1  Thank lmunguialabor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 August 2021

No coffee in the room, the coffee machine upfront didn't work and the lady at the front desk didn't even look at the machine she just said she would call maintenance have them take a look at it.... the non-smoking room smelled like an ashtray, the tenant said I should have set up an appointment the day before to get the room cleaned!

Date of stay: August 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank clint760
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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