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Reviews (292)
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Reviewed 22 September 2017

My husband is staying long term in business. He went to work with his roommate. Upon return room had been cleaned and a few of his personal items were missing. As of 2 days now management has not addressed this issue. Very dissatisfied with the service

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank rodgerk969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Guest Relations Manager at Days Inn by Wyndham San Jose Milpitas, responded to this reviewResponded 27 September 2017

rodgerk969,

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I am so sorry that your personal items was lost or stolen during your most recent stay with us, and I want to assure you that we take the security of our guests very seriously. We strive to ensure that there is no way to get into any room without proper authorization. Hope you'll return and let us show you a far better experience.

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Reviewed 12 September 2017

Love the location and around, lots of parking spots. But the front desk customer service not so good, the way they talked are not friendly and kinda rude.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank chrisu532
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Guest Relations Manager at Days Inn by Wyndham San Jose Milpitas, responded to this reviewResponded 15 September 2017

chrisu532,

Thank you for your feedback. We sincerely apologize for the service you received from our front desk staff at that time, which made your stay less pleasurable. Your comments will be shared with the hotel management for improvements and we hope you will give us the chance to welcome you back so we may ensure your visit is nothing short of excellent.

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Reviewed 15 August 2017

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
General M, Guest Relations Manager at Days Inn by Wyndham San Jose Milpitas, responded to this reviewResponded 15 August 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 August 2017

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
General M, Guest Relations Manager at Days Inn by Wyndham San Jose Milpitas, responded to this reviewResponded 15 August 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 31 July 2017

Very poorly managed, needs a lot of maintenance and cleaning, would not recommend anyone stay at this hotel.

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank 141janetj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Guest Relations Manager at Days Inn by Wyndham San Jose Milpitas, responded to this reviewResponded 2 August 2017

Dear 141janetj,

Thank you for taking the time to rate Days Inn San Jose Milpitas hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. It is through feedback like yours that we are able to quickly address housekeeping,
maintenance issues, and I thank you for taking the time to share this experience.

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