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“bad service”

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Days Inn San Jose Milpitas
Ranked #15 of 20 Hotels in Milpitas
Reviewed 27 January 2016

I had rented a room for one night the lady at the desk was rude she wasn't helpful at all the room was supposed to be nonsmoking and it smelled like smoke no toilet paper in the restroom and there was a metal bar sticking out of the bed very dangerous my kids kept running in to it when the walked by

Room Tip: used to be a lot cleaner before don't know what happened
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  • Stayed: January 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank deeperez44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_CustomerService, Guest Relations Manager at Days Inn San Jose Milpitas, responded to this reviewResponded 7 February 2016

Dear guest,
We have noted your feedback, and are addressing the issues as we speak.
Regards
GM

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100 - 104 of 280 reviews

Reviewed 18 January 2016

  • Stayed: January 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank 189anthonyn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GM_CustomerService, Guest Relations Manager at Days Inn San Jose Milpitas, responded to this reviewResponded 26 January 2016

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Reviewed 16 January 2016

Walked in and try to close curtains curtains fell apart no remote control had to call the office phone wasn't plugged into the wall and The refrigerator was leaking for someone by them self it was kind of scary

  • Stayed: January 2016, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank alexandraaK134DU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_CustomerService, Guest Relations Manager at Days Inn San Jose Milpitas, responded to this reviewResponded 26 January 2016

Dear guest,
Thank you for your review.
Regards....GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2016

It's fine to get some rest while getting stranded to your next destination..I asked for a statement receipt but not ready at front desk coz I checked out early although I have the receipt that was handed to me during check in I just needed one again. She asked for my email but I haven't received it yet...overall it was an ok stay ..but the secure lock on door is broken and wall have some damages and couch looks dingy..I think I was the only one on 3rd floor so it was nice and quiet. .does this stay counts as points?

  • Stayed: January 2016, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank EFF7399
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_CustomerService, Guest Relations Manager at Days Inn San Jose Milpitas, responded to this reviewResponded 14 January 2016

Dear EFF7399,

We appreciate your staying with us. Your feedback is very important to us, and we have discussed it with our staff to train them for a better customer experience. Thank you for taking the time to write this review.

Sincerely

GM

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Reviewed 22 December 2015

  • Stayed: December 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank 932kent
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GM_CustomerService, Guest Relations Manager at Days Inn San Jose Milpitas, responded to this reviewResponded 14 January 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Days Inn San Jose Milpitas

Address: 270 S Abbott Ave, Milpitas, CA 95035-5252
Phone Number:
Region: United States > California > Milpitas
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 20 Hotels in Milpitas
Price Range: ₹ 7,102 - ₹ 12,511 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn San Jose Milpitas 2*
Number of rooms: 123
Official Description (provided by the hotel):
Newly renovated rooms in April, 2016. New 40 inch flat screen TV's and Dish Network added. A business center has also been added. All rooms have microwave, refrigerator, coffee pots, hairdryers and irons and iron boards. Newly renovated rooms have high back headboards and luggage benches. Deluxe King Rooms have a full size sofa sleeper, Desks and chair and full length mirrors. Double rooms have an activity table and chairs. ... more   less 
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Also Known As:
Days Inn Milpitas Hotel Milpitas
Milpitas Days Inn

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