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“Get some info prior to booking”

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Sonesta Silicon Valley San Jose
Ranked #5 of 20 Hotels in Milpitas
Salt Lake City, Utah
1 review
“Get some info prior to booking”
Reviewed 31 May 2012

My wife and I recently stayed in this hotel, I picked it because of the FREE shuttle to and from the airport, all I can say is read the fine print on this.

Next, when we checked-in and got to our room we found a quarter and dime sized rust spots on the sink and used items (cups and towels).

If I had to do it again, I would have picked another hotel for sure. Just beware of everything prior to booking.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shawnp09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHeritageHotel, General Manager at Sonesta Silicon Valley San Jose, responded to this review, 6 June 2012
We appreciate you taking the time to post your comments regarding your stay. Our website is a wealth of information about our hotel, from shuttle operation times to hotel amenities. We do apologize for the condition of your room and will pass this information on to our Housekeeping staff for future reference. Being totally prepared for a trip is great advice to give other guests and we thank you. Your feedback is appreciated.
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  • Cleanliness
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San Jose, CA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2012

The Beverly Heritage Hotel located in the heart of Silicon Valley offers smart travelers the best value for their stay whether it be for business or leisure. As a member of the Sterling Hotels brand and the Preferred Hotel Group, this boutique hotel genuinely deserves the highest rating in customer satisfaction beginning with the property's warm, professional hospitality staff, reasonably-priced yet of the highest quality food and beverage signature offerings by in-house stellar Chef Philippe and his culinary team. Not to mention the spacious, clean, comfortable modern rooms with green, environmentally-friendly amenities and practices. Dine or relax in chic and functionally-designed common areas that define cozy and smart. No wonder, smart travelers choose to return to the Beverly Heritage Hotel where all sterling qualities set the standard for a pleasurable stay.

Room Tip: Every room type offers unique and pleasantly surprising room amenities and offerings. All rooms that...
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABC00747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHeritageHotel, General Manager at Sonesta Silicon Valley San Jose, responded to this review, 22 May 2012
We are truly honored to receive such a comprehensive review! It's a pleasure to receive positive feedback from our guests, and knowing that you experienced our passion first hand makes us very happy. Brandon's is a true culinary treat and Chef will be pleased to learn of your compliments. We look forward to your next visit with us and sincerely appreciate all that you have written about The Beverly Heritage Hotel. Thank you.
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Dallas, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 May 2012

I stayed in a Junior Suite with my aunt (we were attending my niece's wedding). The secondary area was very spacious with a couch and microwave, so I could read and heat up a muffin and not disturb my aunt in the sleeping area. They didn't provide very many towels - but we made do and didn't ask for extra. We did use the coffee pot for coffee in the morning. I found the big double bed comfortable. Not much of a view, but definitely worth the price. I thought the common areas outside the rooms were very attractive, although the decor in the room itself didn't shine.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DallasLovestoTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHeritageHotel, General Manager at Sonesta Silicon Valley San Jose, responded to this review, 15 May 2012
Thank you for your kind patronage to The Beverly Heritage Hotel. We hope you enjoyed your niece's wedding and offer our Best Wishes to the happy couple. Please don't hesitate to let us know if there is ever anything that you need during your stay. It would have been our pleasure to supply you with additional towels. We thank you for sharing your experience and look forward to welcoming you back in the future.
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Turlock
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 April 2012

Loved staying here!! Staff was very nice, always helpful for anything we needed, they made sure we were always taken care of! The hotel itself is very clean, rooms are very nice. Didn't have any issues with noise, slept beautifully! We loved the pool area!! Loved that there were towels always out there, restaurant is right next to it, waiters were very nice, and the sandwiches were yummy! Definitely a hotel I would recommend and will stay in again when we are in town!!!

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHeritageHotel, General Manager at Sonesta Silicon Valley San Jose, responded to this review, 2 May 2012
Your review immediately made us think of the song ‘I Got Rhythm’! I got service, I got swimming, I got great food…who could ask for anything more? We loved reading your review and we’re thrilled that your experience at The Beverly Heritage Hotel was so enjoyable. Your recommendation and high praise for our staff is sincerely appreciated and we look forward to welcoming you back very soon.
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Grafton
1 review
Reviewed 23 April 2012

My wife and I spent a week at this hotel during our relocation process to the south bay region. The management staff, upon finding out that we were relocating to the region, went out of their way to make us feel as comfort as possible. They were extremely friendly and accommodating. Our room was comfortable and quiet. We also enjoyed the food we ate at Brandon's restaurant, which is on the hotel property. With easy access to Hwy 237, I-880, and Hwy 101 we thought the hotel was in a great location-away from the noise but close to everything. I would stay at the Beverly Heritage Hotel again given the opportunity.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABGrafton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHeritageHotel, General Manager at Sonesta Silicon Valley San Jose, responded to this review, 2 May 2012
First and foremost, welcome to the South Bay area! It’s wonderful to learn that our staff at The Beverly Heritage Hotel made your stay memorable and enjoyable. Brandon’s Restaurant is a great place to relax and enjoy award winning American cuisine, for hotel guests and locals alike. We would love to welcome you in the future for a weekend getaway or another wonderful meal at Brandon’s. Thank you for your gracious review.
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Additional Information about Sonesta Silicon Valley San Jose

Property: Sonesta Silicon Valley San Jose
Address: 1820 Barber Ln, Milpitas, CA 95035-7422 (Formerly The Beverly Heritage Hotel)
Phone Number:
Region: United States > California > Milpitas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Milpitas
Price range (per night): ₹ 7,234 - ₹ 25,966
Hotel Class:3.5 star — Sonesta Silicon Valley San Jose 3.5*
Number of rooms: 236
Official Description (provided by the hotel):
Discover the ideal fusion of style and function at Sonesta Silicon Valley. In a city rich with technology, this boutique-style Milpitas hotel offers a comfortable home with ease and convenience during visits to the San Jose / Santa Clara area. ... more   less 
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Also Known As:
Beverly Heritage Hotel
Beverly Heritage Milpitas

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