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“Decent for overnight and early flight” 4 of 5 bubbles
Review of Sonesta Silicon Valley San Jose

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Sonesta Silicon Valley San Jose
Ranked #5 of 20 Hotels in Milpitas
Omaha, NE
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Decent for overnight and early flight”
4 of 5 bubbles Reviewed 17 April 2012 via mobile

My wife and I stayed here for one night as we were flying out of SJC in the morning to Hawaii. The shuttle service to and from the airport was nice and the hotel is a 7 minute drive from the terminal.

The hotel is in the middle of a business park so there are no restaurants or shops within walking distance. We wound up eating dinner at Brandon's, which is attached to the hotel. The meal was decent, nothing special.

We booked the hotel on Hotwire and got a great rate. Our room was a suite and very spacious. The bed was nice and firm. There have been some nice upgrades, but the hotel is showing its wear. Still, for one night, it was very good, and the staff was friendly.

Stayed April 2012
Helpful?
Thank enmooss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHeritageHotel, General Manager at Sonesta Silicon Valley San Jose, responded to this review, 25 April 2012
We always appreciate hearing from our guests and thank you for your thoughtful feedback. It’s nice to know that our convenient location to the airport made your overnight stay even more enjoyable and we hope Hawaii was just beautiful and relaxing for you and your wife. It would be our pleasure to welcome you back for another great stay at The Beverly Heritage Hotel.
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991 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
San Jose
1 review
5 of 5 bubbles Reviewed 13 April 2012

This hotel is top notch in my book. From the front staff (Steve Reed was outstanding) to the ladies who cleaned our room (I apologize for not having their names), each and every staff member at The Beverly Heritage Hotel is on top of their game. I look forward to staying here again in the near future! Thank you Beverly Heritage Hotel staff!

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OJ L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHeritageHotel, General Manager at Sonesta Silicon Valley San Jose, responded to this review, 18 April 2012
It is the greatest compliment that we can receive to hear that a guest was inspired by their stay at The Beverly Heritage Hotel so much so that they look forward to returning! We will be sure to pass your gracious comments along to our team members who will be very pleased to hear your feedback. Thank you for taking the time to share your experience with us and we look forward to welcoming you back very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 8 April 2012

Stayed one night with my daughter. Great rate, nice customer service, comfortable beds, nice workout facility, and quiet room. The food at the restaurant was quite good too. I would recommend this hotel to others.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JAK1227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHeritageHotel, General Manager at Sonesta Silicon Valley San Jose, responded to this review, 18 April 2012
It’s wonderful to hear that The Beverly Heritage Hotel was able to create a memorable experience for you and your daughter. Brandon’s Restaurant is a great place to sit and relax and we’re happy to learn you had the opportunity to do just that during your recent stay. It would be our pleasure to welcome you back very soon and we thank you for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottsdale, AZ
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 29 March 2012

Convenient location. The hotel restaurant and bar are very nice with good food and a careful selection. Rooms are clean with comfortable beds. Nice bath products. Near the highway but I heard no noise. The actual access to the hotel is on a quiet street and there is a secluded feel for such a centralized location.

Room Tip: Ask for a quit room away from highway.
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  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SWfamilytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHeritageHotel, General Manager at Sonesta Silicon Valley San Jose, responded to this review, 4 April 2012
How wonderful that your stay at The Beverly Heritage Hotel offered you a quiet and restful retreat. Your kind words for our staff are much appreciated as our staff works exceptionally hard to make every guest feel special. We look forward to welcoming you back the next time you are in the Milpitas area and thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Princeton, Idaho, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 25 March 2012

I booked here because I was traveling with my wife & baby boy as well as another young couple who had a baby & we didn't want to have to worry about a taxi. When we got to the airport we called for a shuttle and were told where to meet it. When we met the shuttle not everyone would fit and that those of us who couldn't fit would have to pay for a taxi because the shuttle wouldn't make another trip to pick us up! It was the drivers last run of the day! Other shuttles that were full were pulling over to tell there clients that they'd be right back while ours said your out of luck! So I was left on the curb while my family was taken to the hotel! I got a cab with 2 other ladys that told me they had called for a shuttle over an hour earlier and had been waiting that long on the curb! So the shuttle was over full because the hotel won't be bothered to come pick you up until it is ready to whenever that may be??? Once at the hotel it was late 11pm and we hadn't eaten dinner yet so we asked about food and were told the only thing available at that time of night was for us to walk to a gas station quik mart about a 1/4 mile away!
When I went out to get a bottle of water from the vending machine the lobby smelled of cigarette smoke because the desk clerk was standing outside smoking while holding the door open with one foot! Not only did this allow the stinky smoke to waft right in but it's illegal to be that close to the entrance of any building and smoke!
I'll NEVER stay with this hotel again and neither should you!

Room Tip: pick a different hotel!
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  • Stayed March 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Ashley G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeverlyHeritageHotel, General Manager at Sonesta Silicon Valley San Jose, responded to this review, 28 March 2012
Thank you for taking the time to provide your comments on your recent stay at our hotel. We are sincerely disappointed to hear of the challenges you experienced and offer our apologies that we were not able to satisfy your needs. Feedback from our guests is of paramount importance to us as it gives us the opportunity to consult on areas that need improvement, such as customer service. We will look into improving the process of our shuttle pick up in order to offer more flexibility to our guests. Should you be willing to give us another chance, we hope we can welcome you back and ensure your stay is an exceptional one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Sonesta Silicon Valley San Jose

Property: Sonesta Silicon Valley San Jose
Address: 1820 Barber Ln, Milpitas, CA 95035-7422 (Formerly The Beverly Heritage Hotel)
Phone Number:
Region: United States > California > Milpitas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Milpitas
Price range (per night): ₹ 7,271 - ₹ 22,206
Hotel Class:3.5 star — Sonesta Silicon Valley San Jose 3.5*
Number of rooms: 236
Official Description (provided by the hotel):
Discover the ideal fusion of style and function at Sonesta Silicon Valley. In a city rich with technology, this boutique-style Milpitas hotel offers a comfortable home with ease and convenience during visits to the San Jose / Santa Clara area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Sabre Hospitality Solutions, Expedia and Agoda so you can book your Sonesta Silicon Valley San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beverly Heritage Hotel
Beverly Heritage Milpitas

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