Currently staying here. Our room smells like smoke, especially the bathroom and shower curtain. Black long hair in the tub. SO LOUD. The cleaning staff and employee work room, and ice machine are SO loud beginning at like 6 AM. Cleaning staff turn on the TVs, keep the room door open, while throwing stuff, slamming toilet seats. Don’t expect to relax here, bed is hard as a rock. So many other hotel options near by, try those!
Dear Samurray87, thank you for staying with us at the Westin San Francisco Airport and we apologize for the issues you had while you stayed. Can you reach out to us at 650-692-3500 and speak to one of our Manager On Duty for more information from your stay please?
The location of this hotel is excellent if you have an early morning flight out of SFO. The room was average size, but the bathroom was tiny. The valet easily handled our request to make keys available at the front desk for a predawn check out. We would stay there again if heading out on an early morning flight.
Dear Cindy H
Thank you for staying with us at the Westin San Francisco Airport. We will keep improving our service and we hope to see you again next time when you visit San Francisco.
Thank you
Stayed for 4 nights business trip. Room is clean and beds are comfortable. Had dinner several times at the hotel restaurant Grill and Vine, excellent steak and many thanks to Norma whom is friendly and helpful all the time. Overall good hotel and good staff, will stay again.
Dear WST 123
Thank you for staying with us at the Westin San Francisco and we are glad that you enjoyed your meal at our restaurant the Grill and Vine. We will make sure Norma our hostess is aware of the compliment and we hope to see you again next time
First time staying here. Not quite up to normal Westin standards. Bed was actually a bit hard, and I like hard beds. Rooms could use a refresh. Hallways a bit loud. I stayed based on price. Does have an airport shuttle.
Dear lucycan
Thank you for staying with us at the Westin San Francisco Airport. We will reflect your feedback to our General Manager and hope to see you again next time when you visit San Francisco.
Thank you
The room was very comfortable, from the bedding to the bathroom, and it was also very quiet. The Wi-Fi worked well and was easy to access. The lobby was inviting and the breakfast options were extensive.
Dear Byrd11
Thank you for staying with us at the Westin San Francisco Airport. we are glad that you enjoyed our room and wifi. We hope to see you again next time when visit San Francisco
