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“Why do you shoo your customers out?”

Agenzen Japanese Cuisine
Ranked #32 of 109 Restaurants in Millbrae
Restaurant details
Reviewed 29 August 2017

I came here for a business dinner on a Sunday Night (we were working an event the next day and flew in) . I guess this restaurant was pretty new at being open on Sundays because there were signs on the door "Now Open Sundays!"

Anyway, the food took a long time to be served (longer than usual even for a Japanese restaurant) - and everyones meals didnt even come out at the same time. One of our guests was pretty much done with his meal before ours even came out - we told him to eat because he got a hot pot. We never saw the waiter again. Some other kid came over and dropped the check. We would have liked more drink and even some dessert!!!! Why do you shoo your customers away... it was like 6:30pm!! Do you not want more money!?! I still dont get it. Pretty shocked and disappointed. Shocked because from a business standpoint, that is pretty stupid, and disappointed because the food was pretty good. Seems like a family run operation - You guys need to pay attention to this and don't treat people this way.

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1  Thank TravelingGirl29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (14)
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1 - 5 of 14 reviews

Reviewed 30 May 2017

We were staying at the hotel next door and this restaurant was right across the parking lot. We decided to give it a try as "how bad could it be" and the hotel manager recommended it for sushi. We were very pleasantly surprised. The interior was more genuine that many Japanese places I've been and the food was excellent. My colleague had a variety of sushi and said all was very good. I had the wagyu beef. It was quite extraordinary, very tender and tasty. However, it should have been as the waygu was priced by the OUNCE. Needless to say the check was quite a sticker shock, but my fault for not inquiring more. I will say that the home made ice cream for desert was outstanding and absolutely tasted like it was made on the premises. Highly recommend this place, but would pass on the wagyu unless you have a rather large wallet!

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1  Thank RoadWarrior145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2017

Ate at the Fancy Bar and tried some sushi.
The Snow Crab roll only had snow crab flavored mayo in it and very little snow crab.
The Cal roll was ok ,,,
There was a big japanese group in the next room.
Felt cheated because i am not Japanese.

Thank cal48boy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2017

Love sushi - so always looking for a place in Northern San Mateo County. Agenzen offers a good selection of tasty fish, prepared aesthetically and with good service.

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Thank M W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2017

This restaurant was a pleasant surprise for we were staying at the hotel Dylan right next to it. It is located near the Millbrae Bart rail station. The first time we went, we did not have a reservation but were let in by our happy hostess. We ordered salmon and sushi, very tasty indeed! The sake was so good that we ordered a small bottle to celebrate for the new year. The master chef is incredible the way he makes his creations, I can imagine the years to accomplish (see photos).

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Thank Amsetus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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