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“" Identity theft"”
Review of Crimson Hotel

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Crimson Hotel
Ranked #8 of 9 Hotels in Manhattan Beach
Bakersfield
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“" Identity theft"”
Reviewed 15 April 2012

On Saturday April 14, 2012, my boyfriend and I had decided to stay over night at the Crimson Hotel. Since it was so close to the beach. All the other hotels were booked in the area except for The Crimson Hotel. So we arrived at the Hotel at 7pm and decided to check in for the night. The room was pretty decent with out any problems at that time. As we Checked out in the morning everything seemed to be fine until 15 minutes after we left to use our credit card. We had received an alert from our bank, regarding that someone had tried to use our account number for a charge of $ 5,000. The Hotel didn't seem to care about that issue at all. I was very upset! I was just trying to warn the manager of what kind of place his staff was running. Very unprofessional and bad experience!! So of course we changed all our account info. Be careful.

  • Stayed April 2012, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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149 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Glasgow
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 April 2012

My partner and I have just returned from the States where we spent three weeks. During this time we checked into the Crimson hotel on three separate occasions (we also spent some time in San Francisco and Vegas).
We spent very little time in the room, using it only for a place to sleep, therefore our expectations were based on the fact that it was cheap, clean, comfortable and in a good location.
Each time we checked in we slept in a different room and there was not one bed bug to be found. Our room was clean and serviced every day by the maid. The superking sized bed was comfortable and there was no hint of any of the rooms we slept in ever having been smoking rooms. Overall the room was basic and "beige" but it was cheap and clean and more that met our needs.
The complimentary continental breakfast in the morning was cereals, fruit, fruit juice, tea, coffee, muffins, crumpets etc and this seemed to be a pretty consistent interpretation of a continental breakfast as it was similar to the other hotels we stayed in Vegas and San Francisco.
Don't think we saw the same member of staff more than twice (other than the woman who done the breakfasts) but they were all friendly and polite.
The free underground parking was a bonus and the location great. Manhatten beach was within walking distance, lots of restaurants and shops nearby, relatively close to the airport and access to main freeways / motorways close by.
For us this hotel was value for money

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shirley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
albany oregon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 September 2011

I took my family of 5 on vacation and stayed here.We had a family suite which was perfect for us! Breakfast was good, just no meat as stated in the online description.The price was excellent for what we got! The staff was very friendly and helpful.Close to a variety of restaurants and stores! We will be back next spring for sure!!!

  • Stayed March 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank donkeypig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 August 2011

We stayed here as our online reservation at another hotel did not go through. All other hotels in the area were booked except this one, and now I understand why. The only room available had a queen bed and was a smoking room. I didn't know motels in California still had smoking rooms! The room smelled absolutely horrible. We didn't notice that there were ants until the middle of the night, when we felt them crawling all over us. The ice machine just outside of our room made ice every 20 minutes or so all night, making sleep next to impossible--combined with the fact that the people staying on the floor above us partied until 4am, very loudly with management not intervening. The fan in the bathroom doesn't go off when you turn the light off--also precluding sleep in the middle of the night. Parts of the bathtub had holes in them, the carpet was filthy. This was the most disgusting place I have ever stayed at-definitely nowhere hear as nice as a Motel 6. Oh yes, the clerk at the front desk was extremely unpleasant as well!

Room Tip: Top floor, non-smoking
See more room tips
  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Erynruns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Manhattan Beach hotels

Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 March 2011

On Friday March 4, 2011 we checked into the hotel. Upon waking up Saturday morning, I saw a small bug in the bed, and dismissed it as just a bug in the room. However, waking up Sunday morning, there was the same type of bug in the bed again. After further examination of the bed and sheets, we found several bugs on different layers of the bedding. Spots consistent of blood were found on sheets as well. After finding this, I researched the different type of bed bugs, to confirm what we found. When checking out, we reported to the front desk about the situation. Front desk staff was brought to the room to validate what was found. He witnessed dead bugs, and one crawling on the bed before all parties left the room.

Here were the front desk staff solutions:
50% discount on room rates (not accepted)

After returning home, I ended up getting bed bugs. I was bit all over my body. I have had to have my house fumigated three times, carpets shampooed twice and had to wash every piece of clothing, towels, sheets, blankets I own. The management of the hotel has not replied to any email or phone call I have sent him. He has informed me that we were refunded for the nights we were there.

Customer service at this hotel is unsatisfactory.

  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Azgreeneyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crimson Hotel

Property: Crimson Hotel
Address: 850 N Sepulveda Blvd, Manhattan Beach, CA 90266-5925 (Formerly Comfort Inn)
Region: United States > California > Manhattan Beach
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 9 Hotels in Manhattan Beach
Price range (per night): ₹ 6,848 - ₹ 9,755
Hotel Class:2 star — Crimson Hotel 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Comfort Inn Manhattan Beach
Manhattan Beach Comfort Inn

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