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Reviewed 4 weeks ago

The Pomeroy at Kananaskis is the PERFECT mountain getaway. Every detail of the lodge is designed to function for comfort and relaxation.
The Nordic Spa is beautiful. With multiple hot tubs, warm pools, saunas, steam rooms, etc, it is easy to get blissfully lost in the experience, with incredible mountain views from every pool; features the warmest, cosiest bath robes I've ever worn.
The Market Cafe, Cedar Room, Forte, and Blacktail Bar are all incredible dining experiences. The food is fresh, unique, and as local as possible; literally the best steak of my life. The staff are fun, friendly, and professional. Francois, and Justine were so much fun, and each handled our large group very well, with no hassle or confusion; the best costumer service of my life.
The hotel hot tub and steam room look to be newly updated, and there is currently construction underway for a kids pool and water slide, making the lodge super exciting for families.
The rooms are incredible. We were upgraded to the hospitality suite which very comfortably fits a gathering of 11 people in the entertaining space; features the best couch I've ever lounged on. Loved the floor to ceiling windows.
The loft suites are also beautiful, each with great views and wood burning fireplace. Also greatly enjoyed the wine and chocolate that greeted us.
The staff overall are very helpful, generous, fun, and knowledgeable. With cool lounge areas, small evening events, walking trails, and an overall atmosphere encouraging re-connection, the Pomeroy is fantastic for groups looking to reconnect, or individuals coming to rejuvenate. The staff are happy to accommodate above and beyond what we ever asked for.
And if that's not enough, the location is SUPERB; all the adventures at your doorstep.

Date of stay: November 2018
Thank Carolyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen D, General Manager at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded 4 weeks ago

Carolyn D : Thank you for taking the time and effort to give us you review !

It seems that you had a wonderful time out here in the mountains, both inside the lodge , in the Nordic Spa as well as making the best of the incredible area and beautiful scenery that we find ourselves in !

Magical !

Even better is that fact that our team of hard working people were able to take such good care of you too.

Thank you , it was a pleasure hosting you and I hope that we will be able to do so again in the not so distant future !

Stephen.

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Reviewed 4 weeks ago

We came to the resort for a quick overnight anniversary getaway. Upon arrival, we were pleasantly greeted by your bellman Christian who offered assistance in parking our vehicle and transporting our luggage to our room. View of the room was stunning, a private balcony overlooking Mt. Kidd. Eric in concierge surprised us with a bottle of wine and chocolates in our room. We ate at the Blacktail and we had a delicious meal and service with a smile from Megan. To end the evening at the Nordic Spa for a hot soak was lovely.

Date of stay: November 2018
Thank Kathy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen D, General Manager at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded 4 weeks ago

Kathy G : Thank you for your really kind and generous review, I am so happy that we were able to take such good care of you , even if just for the one night !
Eric, Christian and Megan will be very grateful that you mentioned them for their care and attention, so thank you for that too!
The Nordic Spa is a treat and well worth the effort to sit and relax for all that time taking in the views and enjoying the waters !
Thank you again, I hoe that we see you back in Kananaskis once again soon.
Stephen

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Reviewed 4 weeks ago

Our 1 night getaway felt like a proper vacation. The Nordic Spa is awesome (best spa in Alberta in my opinion). Massage therapist (Marty) was excellent.
Our dinner at the Cedar Room was delicious.
The staff are really exceptional and go the extra mile to make your stay comfortable. Big thanks to Beau at the cocktail bar who arranged an impromptu marshmallows roast for us late in the evening.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Kathleen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin M, Marketing Specialist at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded 4 weeks ago

Dear Kathleen H,

Thank you for taking the time to write a review of your recent stay with us! We are thrilled to read that your experience was so wonderful from your trip to the Nordic Spa to your chat with Beau in Blacktail. We will be sure to pass on your kind words to our team and look forward to welcoming you back in the future.

Thank you,
Erin

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Reviewed 4 weeks ago

We have never stayed at Pomeroy Mountain Lodge before. We checked in and had a quick supper at Forte restaurant and even though we vegan they went out of their way to accommodate our requests . The food was amazing , not only delicious but very artistic! That is how we met Natoya who made us feel very welcome. Next morning we went to the Nordic Spa . We strongly recommend every one to find 2-3 hours and visit that unbelievable place . We really enjoyed it . After that we went for a lunch and ran into Prasanth ( a manager at Forte restaurant ), and we had some of what we ate last night since it was so good (Bruschetta ).Prasanth was very friendly and went out of his way to make sure that once again our order was vegan-friendly!!!!! Our biggest surprise was yet to come . At some point Natoya came to greet us and asked if we liked chocolate strawberry and bottle of sparkling wine she had sent to our room earlier that morning . Since we checked out early in the morning , we missed it by about 15 minutes. She grabbed her phone , made one call and our surprise got delivered to us while we were eating we had never experienced before .
Thank you Pomeroy Lodge , Natoya and Prasanth , you made our day so special !
We will be back with our children soon !

Stan&Anna from Calgary

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Daria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen D, General Manager at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded 4 weeks ago

Daria G: Thank you so very much for that incredible review, I know that we all try so very hard to make every stay special and to ensure that all of our guests leave with new special memories, but this was good even for me to read!
Natoya and Prasantth are special leaders who go out of their way every day to make their guests feel special and treat them as Royalty!. They will be over the moon to read that you were so appreciative of what they did for you!
Thank​ you again, I hope that we will see you back and with your children ( or not as the case may be !) very soon!
Stephen

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Reviewed 4 weeks ago

The newly renovated hotel was a surprise as I stayed there about 10 years ago, and now everything is renewed and has a great rustic appeal. The room was super comfy, and the staff exceptionally helpful. We visited the Nordic Spa (not operated by the Lodge) for one day, but the hotel's hot tub and steam room was great on the other days. Very clean and well managed hotel.

Date of stay: August 2018
Thank Kati M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen D, General Manager at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded 4 weeks ago

Kati M: Thank you for your review, How nice to read that you had such a great time and loved the new look.

We operate the Spa in partnership with the spa team, as with everything we do, it is always a team effort.

Thank you for your kind words, I hope that we see you back at the Lodge and the Spa very soon.

Stephen.

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