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Reviewed 7 October 2018 via mobile

The Pomeroy Kananaskis continues to deliver an incredible family experience! From kid friendly amenities to activities all weekend long, kids and families are made to feel extra special. We love how pet friendly it is as well, making it easy to travel with the entire family. The room renovations are beautiful too! We make a point of visiting yearly!

Date of stay: October 2018
Trip type: Travelled with family
Thank BenMac201710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen D, General Manager at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded 8 October 2018

BenMac201710 ; Thank you very much for that great review, so nice to read that you had a wonderful time with the family of all varieties and sizes, including the 4 legged ones!

We work hard at delivering a great family time with tons of stuff to do, looks like ( I hope!) that we will be seeing you again soon!
Many​ thanks, Stephen

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Reviewed 7 October 2018 via mobile

Room was very nice, lodge is nice as well. The 2 ladies at the fireside pub were excellent beyond belief. The male servers need to be more attentive, the blonde young lady server could provide them a clinic for sure. The steak house was very good, the steaks are a bit pricey though. Our waiter was excellent there. The Italian Place was great
as well, carbonara is super! Service was excellent. Breakfast buffet
was good but overpriced. 28$. The lady that seated (manager maybe?) us was excellent!
Spa was a great time, steam rooms excellent. Definitely will go back! Crazy it snowed so much but scenery was really nice and our day hikes were beautiful!

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Redcld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen D, General Manager at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded 8 October 2018

Redcld : Thank you for your review of us and our services, the snow was a bit of a shock at this time of year I have to say: the amount that fell was more of a shock!

Glad you had a great time though, I will be sure to get our message to our male servers, that should give them a bit of a jolt, especially that the females outshone them!​

Thank you again, Stephen.

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Reviewed 7 October 2018 via mobile

My wife and I were in Kananaskis for the day and stopped by the hotel for dinner. We were standing by the pond area and obviously looked confused because a staff member approached us immediately after he spotted us (I believe his name was Matt, which is funny because he looked oddly like a young Matt Damon). He was extremely nice and asked about our day/what brought us to Kananaskis. He then offered suggestions for places to eat in the area and we settled on Blacktail. The bartender was amazing (Beau?) and obviously knew his stuff.

From what we were exposed to, this hotel offers top notch customer service in a beautiful place/building. Would love to stay here and lol to in the near future!!

Date of stay: September 2018
Trip type: Travelled with family
Thank hockeylacrosse3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen D, General Manager at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded 8 October 2018

hockeylacrosse3; Thank you for your review, even though you weren't staying! Yes, the guy's name is Matt, he will be amused (!) to know that you think he resembled Matt Damon, that might take a bit of time to wear off, but Thank you!

I hope that this experience of our service and care will persuade you that next time you should bring a bag and stay over maybe?

I hope so!

Stephen

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Reviewed 6 October 2018 via mobile

Had a wonderful time in one of the loft suites. Friendly staff, cozy atmosphere and beautiful decor. Had lovely meals in their restaurants and Hazel was a perfect hostess! And the Nordic spa was the the icing on cake.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank MWattsCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen D, General Manager at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded 8 October 2018

MWattsCanada: Thank you for your 5 stars and for your lovely review, Hazel is indeed a star amongst many others and I am so happy that she was able to take such good care of you.
The Nordic Spa is a wonderful addition to our​ vast array of services and facilities, Icing on the cake indeed!
Hope to see you back soon. Stephen

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Reviewed 5 October 2018 via mobile

We were incredibly fortunate to find ourselves snowbound at Pomeroy Kananaskis Mountain Lodge during this week's snowstorm. While people were stranded for hours in their vehicles, we were treated like royalty at the Pomeroy. Our pup, Skye, was made welcome by the wonderful staff. Special thanks to Eric Wilmoth and Vedang who truly went above and beyond while we watched the 60 cm of snow blanket us in. We will remember this special extended stay with great fondness.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Roving80571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen D, General Manager at Pomeroy Kananaskis Mountain Lodge, responded to this reviewResponded 8 October 2018

Thank you Snowbound Stay: that was certainly an interesting few days of crazy amounts of Autumnal snow, I am glad that you had some fun with us and that we were able to make a tough situation that much more easy for you and Skye.
I hope that next time you come and see us, it will be a little easier to get around, but either way, never fear we will be here to make your stay fun.
Thanks too for the kind words about Eric and Vedang, they will be a proud as punch to see that you noticed.
Thank you​, Stephen

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