DO NOT STAY HERE.
I rarely write a bad review of a property, I don't like doing it at all. However, I will make an exception for this one.
We turned up at the property and told the agents that we were there. We then had to wait 30 minutes for someone to turn up to let us in. When the lady arrived she couldn't speak English, so communication was difficult.
When we finally got into the property we arrived to a dirty property. And to find that a lot of the items mentioned on the booking were not to be found. There was complete misrepresentation of the property. There was no pool as described, there was no outdoor dining furniture. There was a bbq, but it doesn't mention that it is communal.
When we contacted the agent they were exceptionally rude. They didn't speak much English, and we're very unhelpful. They initially denied that there was anything wrong with the property. The lady I spoke to kept avoiding my calls, and she hung up on me several times. We tried to get some of our money back for compensation and for the complete misrepresentation and dirtiness of the property. However, they only offered the cleaning fee as a refund. And initially they refused to give us that back.
I would never deal with this agent again, I wouldn't recommend anyone else using this agent either. They management the property extremely poorly, and their customer service is a joke.
I left this property extremely frustrated, and exceptionally annoyed.
Please do not stay here, you will only be disappointed.