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9 - 14 of 968 reviews
Reviewed 28 April 2022 via mobile

Clean. Contemporary. Smells good. All IGH has such lovely smell. Water in room. Good location. Access to a gym on 7th floor which even offers some yoga classes. Nice breakfast area. Decent options for vegans and vegetarians. I’d stay there again in a heartbeat.
Be prepared that it takes some time to move from room to ground floor as it entails some switching of elevators.

Room tip: Be prepared to spend some $$ on valet and parking. But… you can’t beat convenience. Or, grab an Uber!
Date of stay: April 2022
Trip type: Travelled on business
Thank OsaVI
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 25 April 2022

We've just had a great 4-night stay at the IC LADT.
We chose the hotel due to it's location near to the 7th St Metro hub which proved very handy in terms of getting around the various LA suburbs that we wanted to visit.
The hotel certainly has the 'wow factor' in terms of the views out over LA. We'd been upgraded (excellent status recognition - thank you) to an amazing corner suite with spectacular views out over the Hollywood hills. The room itself was extremely spacious with clean, modern styling, and all the amenities that you'd expect or need. Great bathroom also. Pool area was also a pleasant place to while away a few hours in the sun - clean with ample sun-beds and towels provided.
We eat-out for the duration of our stay so can't comment on any of the restaurants, but the lobby bar was a pleasant space to have a drink at the end of the day and admire the views.
All in all, one of the best Intercontinental's that we've stayed in over the years.

Date of stay: April 2022
    • Location
    • Rooms
    • Service
Thank 00StevenAB00
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 April 2022 via mobile

Speechless! We had an executive suite on the 69th floor and were swept away by the spectacular views. Be ready for a full sensory experience starting from Bvlgari fragrance when stepping into the ground floor, follow by the touchscreen elevators bringing you up to the lobby on the 60th floor for check in. Absolutely luxurious bathrooms and bedding, we loved the rooms! Don’t bother staying around sunset drive, we took a Uber there for $8. There is also a nice mall across the street with small shopping and casual dining.

Room tip: Book the executive floors for best views
Date of stay: December 2021
Trip type: Travelled with family
Thank Global_traveller2000
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 April 2022

This hotel has unbelievable views. You step out of the elevator on the 70th floor and if you are anyone but the most jaded person your jaw will drop. 360 degree views from the Hollywood sign to the OC to the Pacific in the tallest building west of Chicago. That alone makes it an impressive and once in a lifetime place to stay. My room is a corner room with similarly awesome views. Great bathroom with tub and shower and a make up mirror that does not disappoint. The bed is comfortable, the lighting unique, the hotel amenities superb. I'm sure this place had better service pre covid and pre great resignation. But you could say that about just about anywhere. They seem to be holding their own and if you have to be in DTLA it's an excellent choice.

Date of stay: April 2022
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Chandra R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 April 2022

This is the worst Interconti I have ever stayed in. You arrive to a valet parking completely disorganized after waiting for a while in a car you are asked to go to an empty hallway and stand in line with other hotel guest to wait for the elevator. Worst concept for a hotel to arrive to an empty unwelcoming hallway. You need to go to the 70th floor to check in, use another elevator to go to the room in a lower level (52nd floor). The reception was filled with people waiting and the receptionist were the worst I have ever seen. The reception had a feel of a chain factory!
The best part is that when you try to leave for the day and use your car, you need to use 3 different elevators and use another building to get your car! The parking fee is $50 a night and no valet included for picking up the car. The whole building is ridiculous and does not make any sense at all! In the evening you need to line up and wait for 10 minutes for the elevators to come because many come to the hotel for drinks, some were smoking weed in the lobby just a horrible experience.

Date of stay: October 2021
    • Sleep Quality
    • Rooms
    • Service
Thank kinouche2013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
IHG Service, Owner at InterContinental Los Angeles Downtown, responded to this reviewResponded 28 April 2022

Hi kinouche2013,

Thank you for staying with us. We are committed to delivering luxury travel as it should be. I am sorry you found our interior design less pleasing and our check-in process taxing.

We take feedback seriously and would like to gather more details to communicate this with the team. I sent you a private message and hope you respond soon.

Thank you again and I hope you will give us another chance to prove that your unsatisfactory stay was an exception.

All the best,

Alice P
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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