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“Great Stay! So-so location.”

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Omni Los Angeles at California Plaza
Ranked #8 of 357 Hotels in Los Angeles
Certificate of Excellence
Reviewed 7 May 2012

Just returned home from a 3 day stay at the Omni. Was surprisingly upgraded to the club level on the 17th floor upon check-in which was awesome! The rooms are average size but very nicely furnished. The beds/linens were very comfortable and the bathroom was beautiful. Every night, except for the last night, we received turn-down service along with cookies and milk. On the down side, there were three women staying in the room and it was difficult for all of us to get ready at the same time since the one mirror and adjacent outlets were in the bathroom. Would have been nice to have a mirror over the desk so that we could have gotten ready there while the other showered. I think this hotel is designed for business people rather than recreational travelers since there is not really alot to do in this location. We drove everywhere. Keep in mind too that the only parking is valet at $40 during the week and and $20 on the weekends. Even though the hotel was lovely and clean, I would probably not stay downtown unless I had business to attend to in downtown.

  • Stayed: May 2012, travelled with family
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1  Thank SouthernIllinoisJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,889 - 2,893 of 3,966 reviews

Reviewed 7 May 2012

Great hotel. The best thing we had an amazing view of the downtown Los Angeles..

  • Stayed: July 2011, travelled with friends
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Thank lalocadr19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2012

We stayed here for 7 nights at the end of April into May. The rooms are a good size, nicely decorated and comfortable with tea and coffee making facilities. It is located right beside the Disney music hall, this was actually the view from our window. I must say that the price of the parking ($40 a day during the week, $20 at the weekends) is ridiculous! Especially as, during the last days of our holiday, we noticed there are places just blocks away offering parking for as little as $10 a day. So beware of being ripped off. However, the valet guys were some of the nicest people we met during our trip. All so efficient and friendly, really good guys! I can't say the same thing for the desk staff in the hotel however, they were all efficient but, with the exception of one gentlemen, they were the most unfriendly people I have ever met. None of them so much as smiled at us, even asking them to help with small tasks (i.e. changing travellers cheques) was treated like a huge effort. One day we were out of the room from 7am until 11pm and returned to find our room had not been made up the entire day, when we phoned reception to find out what had happened the woman seemed totally uninterested and did not even apologise for any inconvenience. Overall a good place to stay, just research other parking before going if you want to avoid the high costs.

  • Stayed: April 2012, travelled as a couple
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2  Thank Clarabee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgrLosAngeles, Executive Office at Omni Los Angeles at California Plaza, responded to this reviewResponded 15 May 2012

We are delighted to hear that you enjoyed your vacation in Los Angeles. We apologize for the lack of friendliness you encountered with our Front Desk staff, and want to reassure you that we are continuing our training to ensure that we provide the most pleasant experience we can for our guests. In regards to our valet parking charges, we make every attempt to stay competitive in our pricing with other downtown hotels. There are other parking lots surrounding our hotel, however please take note that these parking lots are not supervised 24 hours a day. Again, we do appreciate your constructive feedback, and hope you will provide us another opportunity to welcome you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2012

I was in Los Angeles on tour with an orchestra playing at nearby Disney Hall, so very happy to be based a very short walk away. As we would stay in LA for our concert up the coast in Santa Barbara and had a free day in the mix as well, I had four nights at the Omni. For a large, corporate hotel, it is better than average and less generic than similar accommodations. The rooms were large, spacious and comfortable. The rooms had everything you would expect from a top hotel including robes, plush towels, a safe, and numerous television channels to help while the hours away if you could bear to be indoors! The hotel was impeccably clean, the staff genuinely helpful and friendly. (I might add the never ending sunshine didn't hurt either.) I had a coffee with friends on one of the outdoor terraces - delightful.

My only criticism was that my room was connected (by a locked door) to the adjacent room. This seriously compromised the sound proofing of my room (and I imagine the other one as well.) I could hear every word of telephone conversations, the television etc etc. As the noises from the hall were quite present as well, I was happy to have brought along some high-quality ear plugs (available at most airport and better than what you will receive on the plane.) This may seem like a trivial matter but getting rest without disturbance is part of the basic service a good hotel should offer. I would return but perhaps ask for a quiet room ...

  • Stayed: April 2012, travelled on business
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3  Thank Finem50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2012

Wonderful Stay! The rooms were a great size, bathrooms were huge and in great condition. The service was wonderful, with turndown service and all. The restaurant and bar have delicious food and drinks. I would definitely come back!

Room Tip: Go for the Club Floor- worth the extra cost.
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  • Stayed: April 2012, travelled on business
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Thank LizzyNYC111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Los Angeles at California Plaza

Address: 251 S Olive St, Los Angeles, CA 90012-3002
Phone Number:
Region: United States > California > Los Angeles > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Los Angeles
#4 Spa Hotel in Los Angeles
#4 Luxury Hotel in Los Angeles
#4 Romantic Hotel in Los Angeles
#5 Family Hotel in Los Angeles
Price Range: ₹ 14,767 - ₹ 34,974 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Los Angeles at California Plaza 4.5*
Number of rooms: 453
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Also Known As:
Omni Los Angeles At California Plaza Hotel Los Angeles
Los Angeles Omni

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