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“WOW. Massive rooms and amazing location!”

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Hollywood Orchid Suites
Ranked #3 of 348 Hotels in Los Angeles
Certificate of Excellence
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“WOW. Massive rooms and amazing location!”
5 of 5 bubbles Reviewed 17 March 2012

I have just stayed here for 8 nights. The room sizes are huge. Full kitchen and everything! We had free wifi which was great! The location couldn't be better. Literally a 1 minute walk away from everything. The staff were lovely and they had a great taxi service with such a helpful driver named Harry! Would definatly go back!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dollie91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,064 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (274)
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Minnesota
Level Contributor
162 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 13 March 2012

I have stayed here many times over the last 10 years and they haven't really updated anything in those years. Location is great and convenient and it's a good value, but could definitely use updating. Also, I had a room with a bedroom, living room which was very dark when I came in so when I left for the day that day I put out the do not disturb sign and left lights on so that it wasn't dark when I got home later that day. Someone was in my room. They didn't clean it at all, but someone came in as all the lights were turned off. I reported this to the front desk, but never heard anything from them about it. Just be careful with your stuff if you stay.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WildFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrchidSuites_Manager, Manager at Hollywood Orchid Suites, responded to this review, 17 March 2012
Thank you for staying with us while visiting Hollywood and for being a repeat customer for 10 years.

First of all, please accept my apology for not getting in touch with you and meeting you while you were here. The front desk staff mentioned that you said that someone had been in your room and had turned off lights that you had left on during the day while you were out. I explained to the front desk that management had been inspecting rooms and that there was no reason for you to be concerned. I thought that had been relayed to you and did not realize that it was an issue. Again, it is my fault for not following up with you.

Please understand that if the 'Do Not Disturb' sign is on the outside of the hotel room door, then hotel staff knows that the occupants do not want to be disturbed and respect that request. However, even if a room is not to be made up, our hotel staff is instructed to nonetheless make entry to each room every day to ensure that everything is okay. Housekeepers begin their rounds at 10:00 A.M. and will initially bypass rooms with "Do Not Disturb" signs on the doors, but at the end of their rounds they are required to return to those rooms and knock on the door to see if the guest needs service. Unless, prior arrangements have been made with management, guests must allow hotel staff access to the room at that time – even if out. All of our rooms have safes for those concerned about valuables. Furthermore, all of our employees are trustworthy, hard-working and dedicated, many of whom have been on our staff for many years.

As far as the hotel being “outdated” and you not being able to see improvements, many are hard to spot (new copper plumbing, new heaters, many new refrigerators and stoves, new heat reflecting insolating roof, upgraded elevator, new double glazed windows, etc.) but many improvements are quite easy to see such as the large Flat screen TVs and the new chests they sit on. Dozens of new refrigerators and stoves, new hallyway furniture and plants, as well as new coffee and end tables and more. The linoleum bathroom and kitchen floors have been replaced with porcelain tile with just a few rooms left to go. We have newly refurbished garden furniture, a new breakfast area, a new patio with upgraded landscaping at the front entrance and enhanced lobby areas.

Last of all, regarding security, our front desk is 24 hours and they monitor security cameras which are located throughout the property. All entrances are locked, including the parking garage and you must have a key to enter. Furthermore, we are in a great location adjacent to the Kodak Theater and the Renaissance Hollywood Hotel which are part of the Hollywood & Highland Center which all have sophisticated security throughout and surrounding their property along with 24 hour security guards who have a clear view of the Hollywood Orchid Suites. This may be a bit much, however we have aslways taken the safety sand comfort of our guests seriously.

Again, we are sorry to read about your less than perfect experience while you were here. If you would like to discuss it further, please feel free to contact me any time.

Sandra Hausaman, manager@orchidsuites.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 12 March 2012

We stayed here for 3 nights in July 2011 and it was wonderful. It was in an ideal location just behind the Kodak Theatre, and within walking distance of everything we needed. I liked the fact that they provided free underground parking in a secure garage. Like most others have said the decor is a little outdated, but for the price and size we did not mind at all. This was much better than being cramped in a small hotel room. We are actually planning on heading back to LA in October and stay here again. The front desk was wonderful for our trip, and they provided excellent advice on things to do in the area outside the normal activities. Would recommend this place to anyone traveling to Hollywood.

  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dkgunte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 8 March 2012

I chose this hotel due to the reviews on trip advisor. Its definatley in a good location if you want to be in central hollywood as its easy to get around. Located just behind the Kodak theatre, its easy to walk to several locations around hollywood and only a $12 cab ride to west hollywood.

Although a little dated and in need of new paint and carpets, the rooms and large and like a studio apartment. My room had a king bed, flat screen, full kitchen with dining table for 4, bathroom with shower and tub and a patio that was almost as large as the bedroom. The rooms are definately a good size and perfect for anyone with families. I got to see into a few of the other rooms as they were cleaning them as i walked past and they were more like apartments where mine was a studio. I was only in LA for two nights so didn't really spend much time in my room, nor had the need for the kitchen, but if you were planning on staying for a few days this would definately be a bonus. there was also a laundry room and complimentary continental breakfast, which although basic, was perfect to start the day.

The staff were helpful and friendly and although probably not a great area to stay in terms of security, i did feel safe (alone female traveller) with the secure doors, keys etc. This place was great value for money as just over $120 per night for the room is definately cheap for the location. The only real negative i would have is the walls are thin and i could hear my neighbours. Lucky i travel with ear plugs also they were doing some renovations whilst i was there and although they didn't start till late morning, it was impossible for the sleep in i wanted.

Would definately stay again.

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zarakara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 6 March 2012

My family and I stayed here after a week at Anaheim doing the Disney thing! We loved having a kitchen to make our own food after a week of eating out. The hotel rooms are apartment style and really spacious.. Granted, they are older style and the kitchens are dated but they were very clean, safe and the location for what we wanted, was perfect.. We used the buses and railways that were literally a 2 min walk through the Hollywood & Highland shopping centre. The pool was a great size too, although we never used it. For Aussies making the trek to do the sights with kids I would definitely stay here.. Our room was a one bedroom & had 2 king sized beds, 2 massive flatscreen tv's and a full sized fridge.. It has good security and a laundry (coin op) which helped a lot! Breakfasts were ok too.. We took ours back to our room, is just toast, cereal & pastries, fruit etc.. But plenty to start the day.. It's not grand, but it's safe, clean and oh so central with lovely helpful staff!

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank exploringaussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hollywood Orchid Suites

Property: Hollywood Orchid Suites
Address: 1753 Orchid Ave, Hollywood, Los Angeles, CA 90028
Phone Number:
Region: United States > California > Los Angeles > Hollywood , Central L.A
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool
Hotel Style:
#4 Family Hotel in Los Angeles
#6 Romantic Hotel in Los Angeles
#17 Best Value Hotel in Los Angeles
#42 Business Hotel in Los Angeles
Price range (per night): ₹ 13,030 - ₹ 17,957
Hotel Class:2 star — Hollywood Orchid Suites 2*
Number of rooms: 40
Official Description (provided by the hotel):
The Hollywood Orchid Suites owes its success to a superior location and a commitment to security, friendly service and value. We are next door to the Hollywood & Highland Center which includes TCL Chinese Theatre (formerly Grauman's Chinese Theatre), the Dolby Theatre (home of the Academy Awards), the Loew's Hotel Hollywood, the METRO station, Madame Tussauds Wax Museum, Walk of Fame, movie theaters, restaurants, clubs, bowling lanes and shopping. We are within close walking distance to the Hollywood Bowl, the Roosevelt Hotel, The Magic Castle and Yamashiro. Universal Studios and Pantages Theatre at Hollywood & Vine is just one subway stop away. Most of our rooms have fully equipped kitchens and a dining area. We offer a complimentary, light continental breakfast, free WIFI and free local calls. Our cancellation policy is 72 hours; check in is at 3 p.M. And check out at noon. ... more   less 
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Also Known As:
Hollywood Orchid Hotel Los Angeles
Hollywood Orchid Los Angeles

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