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Reviewed 17 January 2018 via mobile

My positive experience started way before I even stepped through the door of the hotel. In need of multiple things prior to my arrival including rental car, seamstress, amongst other things, my first call and the subsequent 10 additional to the hotels concierge was handled flawlessly. They always told me how they could help, never told me no and took care of everything I needed. And it only got better upon arrival. Service was perfect from the front door persons, front desk, restaurant, spa (massage was amazing), room service and that amazing concierge desk with Kisha and her team! Hotel rooms were newly renovated and beautifully appointed. Balconies gave way to great views and the beds were extremely comfortable. Food was delicious and when I wanted something not at the hotel they sent someone to get it for me so I could satisfy that craving! It is now my GO TO hotel whenever I am in LA. Job well done.

Stayed: January 2018, travelled with friends
Thank EinDC65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2018

This hotel is the epitome of Hollywood chic and old world glamour reinterpreted in a modern vocabulary. The staff knows your name and is extremely attentive while allowing for your privacy. The spa is a fabulous escape. I loved the deep tissue massage and had a manicure that lasted over a week.

  • Stayed: January 2018, travelled on business
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Review collected in partnership with Four Seasons
1  Thank M3891HIsusand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2018

The hotel is beautiful, the rooms were lovely, the beds were so comfortable to sleep in, and the pool was so beautiful and relaxing. However, what truly made the stay stand out was the wonderful people working there - every single person was friendly, warm, and made the stay personable. We absolutely loved it!

  • Stayed: January 2018, travelled with family
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Review collected in partnership with Four Seasons
Thank dkkcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2018

This is my 2nd stay and the service by staff is exemplary. The newly refurbished suite with all new high tech mod cons was superb - especially usb sockets on side of bed post. William on check in was a delight and so helpful. Mina and Keisha on Concierge go above and beyond in their services to ensure an outstanding stay. Dean the town car driver is such a great guy and so knowledgable about area. The florist is amazing and the colours of flowers outside elevator were spectacular. It was a very busy weekend with 2 high profile events and as long as you followed Hotel rules of no photos or approaching the security did an outstanding job.

  • Stayed: January 2018, travelled with friends
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Review collected in partnership with Four Seasons
Thank DivitGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2018

We had a wonderful time. The hotel was extremely clean, service was fantastic. The New Years Party they hosted was beyond great. The pool is beautiful and location is close to everything. Shopping, restaurants, everything was convenient.

  • Stayed: December 2017, travelled with family
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Review collected in partnership with Four Seasons
Thank katiab483
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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