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All reviews the club lounge staples center rooftop pool tv in the mirror la live complex downtown la wolfgang puck few floors outstanding hotel grammy museum lakers game room service turn down service convention center housekeeping staff business hotel valet service
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Reviewed 14 January 2018 via mobile

My kids and I just spent 4 nights in a corner Executive Room with Club Lounge access at this hotel, and everything about our stay was perfect! From the amazing views to the clean hotel and rooms, to the comfortable beds and to the warm, inviting and helpful staff. The room was a good size for the 3 of us (with a rollaway bed). We loved walking across the road to the Regal cinema, and also to the Staples centre to watch both the Lakers and the Clips. The food at the club lounge was fantastic (even better than the food we had at the Ritz Carlton Rancho Mirage club lounge just a week prior). I also enjoyed the complimentary cocktails. We dined at the restaurant downstairs too, and really enjoyed our meal. Great that Starbucks and many other food options are in walking distance. Getting to Disneyland, Beverly Hills, Hollywood, Santa Monica and the airport was pretty accessible, even with traffic. The gym has great facilities and the pool area is lovely. We were also able to use the House Car to get to a nearby mall, which was really convenient and luxurious. I will definitely visit again!

Stayed: January 2018, travelled with family
Thank chipop2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2018

Great overall experience. My wife and I thoroughly enjoyed our stay from the engaging staff in the Club, front desk, and spa. Really enjoyed WP24 for a late night dinner as well. Thank you Sarina Ocampo for all your efforts and exceptional customer service.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with The Ritz-Carlton Hotel Company
Thank T7363KWstephenm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2018

Actually booked the JW Marriott for our New Years stay but we got upgraded to the Ritz which is in the same building.
Don't underestimate this Ritz Carlton looking at the lobby. This is a great property.
Very close to all the actions in LA. Our check in was fast and thanks to Sarina for her great service.
The club lounge was beautiful lot's of food and drinks to enjoy. The whole team working there provided the best service. Especially to name Carina.

Ritz team Los Angeles really made our New Year stay extraordinary.

Thank you Ritz Team!!!

Room Tip: Stay in the executive floor rooms to get a nice view. Also you get the club lounge access.
  • Stayed: December 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Arun T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2017 via mobile

Very nice hotel in an amazing location-we we’re going to a Lakers game and literally this is on the doorstep of the Staples Center. Check in was painless and we were shown to our room-getting to the room is a bit of an adventure which involves a couple of ins and outs and around corners and scanning of room keys to get to the secure area away from the public areas. The room was beautifully appointed with a never ending view north to the Hollywood hills and Santa Monica. There was also a beautiful shower in the bathroom. We have breakfast in-room and it was also good. There is a distinct lack of public areas in the property but this is by design but wasn’t necessarily our preference. There is however ample public space to lounge and people watch at the adjoining JW Marriott. Would stay again for the location and excellent staff but maybe not for overwhelming sense of privacy!

Stayed: December 2017, travelled as a couple
Thank JDC1977_USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2017

The attention to detail and always finding a way to accomodate the guest is the Ritz-Carlton I've always heard about. We requested a board game for our family to play and was pleasantly surprised to find a brand new Monopoly game set with a beautiful desert tray waiting for us when we returned from dinner. We definitely experienced great service at the Ritz-Carlton, LA.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Ritz-Carlton Hotel Company
1  Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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